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Scheduled Maintenance (April 27, 2012)

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited April 2012 in Galactic News Network [PC]
We will be bringing down Star Trek Online on Friday, April 27th from 0000 to 0200 Pacific Time (0700 to 0900 UTC) for maintenance. Please check the forums for more information.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Clicked on the "Read More" link.

    ...

    Reading the exact thing, verbatim, is not "more".

    Please provide "more" information. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Probably some bug fixes. There's also the junior officer weekend event.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    I understand the idea that putting up new content for the weekend is a hook... but this also risks server stability just before every weekend when your service is more utilized than ever. Having been operationally responsible for many large customer facing services, I've never heard of anyone scheduling maintenance just *before* their busiest days/hours as the normal mode of operation.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Was there not a patch on Thursday morning?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    It's to fix the Gold boxes being unbound again.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    We will be bringing down Star Trek Online on Friday, April 27th from 0000 to 0200 Pacific Time (0700 to 0900 UTC) for maintenance. Please check the forums for more information.
    Clicked on the "Read More" link.
    ...
    Reading the exact thing, verbatim, is not "more".

    Please provide "more" information. :)

    Didn't we just do this yesterday?

    I suppose we won't see release notes until after the downtime? Again.

    I suggest renaming it "Groundhog Day Online".
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    shapey wrote:
    It's to fix the Gold boxes being unbound again.

    Would be nice but I highly doubt it...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Masadaco wrote:
    I understand the idea that putting up new content for the weekend is a hook... but this also risks server stability just before every weekend when your service is more utilized than ever. Having been operationally responsible for many large customer facing services, I've never heard of anyone scheduling maintenance just *before* their busiest days/hours as the normal mode of operation.

    Actually since they have identified the memory leak problem as the main culprit that causes crashes it seems prudent to reset the system right before the weekend rush starts to reduce the chances of said memory leak eating up enough resources to cause a crash during the busiest time.

    To my knowledge they have not found the cause of the memory leak and are instead scheduling maintainence to clear the buildup before it causes the unexpected, but expected crash.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Actually since they have identified the memory leak problem as the main culprit that causes crashes it seems prudent to reset the system right before the weekend rush starts to reduce the chances of said memory leak eating up enough resources to cause a crash during the busiest time.

    To my knowledge they have not found the cause of the memory leak and are instead scheduling maintainence to clear the buildup before it causes the unexpected, but expected crash.

    seems like a reasonable temporary ( oh ye gods i hope and prey) measure to take
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    I don't mind that there is scheduled maintenance; I appreciate that the game is maintained and understand the necessity.

    But I have one simple request:
    Cancel scheduled in-game events during periods of pre-scheduled maintenance.

    For example, today the Starfleet Academy event began at the exact time the maintenance took the server down. It would seem sensible not to show these events that will not be available anyway.

    For bonus points you could have the maintenance show up in the overview of hourly events. That would be particularly intelligent.

    Peet Smi3th.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    smi3th wrote:
    I don't mind that there is scheduled maintenance; I appreciate that the game is maintained and understand the necessity.

    But I have one simple request:
    Cancel scheduled in-game events during periods of pre-scheduled maintenance.

    For example, today the Starfleet Academy event began at the exact time the maintenance took the server down. It would seem sensible not to show these events that will not be available anyway.

    For bonus points you could have the maintenance show up in the overview of hourly events. That would be particularly intelligent.

    Peet Smi3th.

    a very good point there a maintainanence icon on events calenda wil be useful to replace the events so ppl are not missing out or confused)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    smi3th wrote:
    I don't mind that there is scheduled maintenance; I appreciate that the game is maintained and understand the necessity.

    But I have one simple request:
    Cancel scheduled in-game events during periods of pre-scheduled maintenance.

    For example, today the Starfleet Academy event began at the exact time the maintenance took the server down. It would seem sensible not to show these events that will not be available anyway.

    For bonus points you could have the maintenance show up in the overview of hourly events. That would be particularly intelligent.

    Peet Smi3th.

    There is a reason why it's called the SOL system. I just don't know why it isn't the SOoL system.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Thank you for your patience.
This discussion has been closed.