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Unexpected Login Issues (April 24, 2012)

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited April 2012 in Galactic News Network [PC]
Greetings Captains!

We are aware that there is a possible login issue for some Star Trek Online players. We are working to have this resolved ASAP. Watch this thread for further updates. Again, this does not affect all players.

Cheers,

Brandon =/\=
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    While Cryptic doesn't fix this on their side, can be "solved" using the "forget password" feature while you are *not* logged in the forums, and setting a new one.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Its been like this for 40 minutes. atleast we finally got a message confirming they've noticed....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Greetings Captains!

    We are aware that there is a possible login issue for some Star Trek Online players. We are working to have this resolved ASAP. Watch this thread for further updates. Again, this does not affect all players.

    Cheers,

    Brandon =/\=
    So because I accidentally flooded the password reset link (which doesn't work in FireFox by the way) because of not receiving the email for the link promptly, has this screwed up my account somehow?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    So because I accidentally flooded the password reset link (which doesn't work in FireFox by the way) because of not receiving the email for the link promptly, has this screwed up my account somehow?

    If you have problems with the password reset, use Private Browsing/Incognito mode. That worked for me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    I must be one of the affected players. I'm relieved, actually. I was starting to worry that my account had been hijacked or something.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Good to know that Cryptic knows something is up.

    Watch it will be something silly like "This issue only affects people with a Klingon character whose name starts with the letter A."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    I am thinking more along the lines of only affecting American players or California, according to my fleet it seems Europe is unaffected
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Eurepe here. Lot of people had the same issue :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Releahy wrote: »
    I am thinking more along the lines of only affecting American players or California, according to my fleet it seems Europe is unaffected

    Nope, I'm European. However, only my old, non-pw-linked cryptic account was affected, not the new pw account.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Releahy wrote: »
    I am thinking more along the lines of only affecting American players or California, according to my fleet it seems Europe is unaffected

    Nope Europe has the same problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Greetings Captains!

    We are aware that there is a possible login issue for some Star Trek Online players. We are working to have this resolved ASAP. Watch this thread for further updates. Again, this does not affect all players.

    Cheers,

    Brandon =/\=

    *Watches thread.......continues to watch*

    (O_O)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    *Watches thread.......continues to watch*

    (O_O)

    I´ll be watching you watching the thread ! :D

    O.O
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    thank god for a minute I thought my account had been TRIBBLE :rolleyes:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    ಠ_ಠ

    Soon.



    Nope, password still invalid. :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    The Chrome solution worked for the website but not the game login.:confused:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Im in the UK and it's affecting me.
    So I reset the password, logged in, then as soon as I logged out the password was unrecognised again.
    It would help if cryptic would let us switch characters without logging out :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Its working for me- everyone should try now
    and i WAS affected by the bug
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Ditto for me as well! I'm back in!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    im back in too.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    im back in too.

    Im still not able to log in.

    *EDIT* I tried my old password and that worked; if you changed your password, try your old one.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Login issues have been resolved. Thank you for your patience!

    Cheers,

    Brandon =/\=
This discussion has been closed.