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Razer Nostromo Issue - Needs Dev to respond

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I recently purchased a Razer Nostromo for gaming - specifically MMO gaming. I was looking forward to controlling my character on the ground and flying my ship in the air with the Nostromo's d-pad. The d-pad is set to use the arrow keys by default, so I setup the keybinds for the movement of my character and ship to use the arrow keys as well.

I'm bitterly disappointed with the results. If I press forward on the d-pad (up) my character will move forward,but if I press forward and right, instead of moving at an angle my character will stop. I get the same kind of jerkiness with my ship in space. I thought it might have to do with the Nostromo, but in other games including Star Wars: The Old Republic everything is perfectly smooth with the same configuration (mapping character movement to the arrow keys).

A secondary issue affects ground only. I've turned off the option to press a direction key twice to roll, yet when trying to use the Nostromo sometimes my character will roll seemingly at random.

PLEASE address these issues! I love Star Trek Online and recently became a lifetime member, but after getting used to using the Nostromo in other games, I really miss being able to use it in Star Trek Online. If it worked properly it would significantly enhance my experience in the game. I'm certain there is some issue with Star Trek Online that is causing the jerkiness. So frustrating!
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I use a Logitech g13 an the little Thumbstick woks great for controlling my character and ship.

    I use WASD for my movement binds, so I am wondering if that makes a difference. Have you tried setting up your Nostromo D-Pad to WASD??

    Secondly, I think there is an issue with that rolling toggle not working currently. I know I have be aware not to do quick, small adjustment while fighting on ground or I will roll too easily.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I use a Logitech g13 an the little Thumbstick woks great for controlling my character and ship.

    I use WASD for my movement binds, so I am wondering if that makes a difference. Have you tried setting up your Nostromo D-Pad to WASD??

    Secondly, I think there is an issue with that rolling toggle not working currently. I know I have be aware not to do quick, small adjustment while fighting on ground or I will roll too easily.


    In regards to the Logictech G-13 game pad I second that! I have had mine for a week and half and so far I have been very impressed. Mind you I am still in the research/development stages but so far so good. :)

    Trust me if I can set this game pad up anyone can set it up.:D One thing I did learn last night is not to try to Assign macro’s to the joy stick. Instead assign the movement key strokes (WSDA) and your ship will fly just fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I tried that too but using the pad wasd and dpad just don't cut it for precision control like the mouse, which is why I used it with the naga. The scroll wheel on the nostromo is nice though for binding to your throttle, it's very natural that way. The dpad and other thumb buttons are great for the first 6 buttons on the bottom row on the nostro.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I use a Logitech g13 an the little Thumbstick woks great for controlling my character and ship.

    I use WASD for my movement binds, so I am wondering if that makes a difference. Have you tried setting up your Nostromo D-Pad to WASD??

    Secondly, I think there is an issue with that rolling toggle not working currently. I know I have be aware not to do quick, small adjustment while fighting on ground or I will roll too easily.

    I looked at the logitech, but decided against it because of the poor ergornomics. I've tried using the WASD but it acts the same. Really it's the same thing anyway.

    As I've said it works perfectly in Star Wars: The Old Republic with the same situation (game mapped to use arrow keys AND WASD, just like I've done in STO). Other games also work fine. It's just STO that has the problem. My gut tells me that if I could just get a developer to take a look at this it would be a simple fix.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Amalin wrote:
    I tried that too but using the pad wasd and dpad just don't cut it for precision control like the mouse, which is why I used it with the naga. The scroll wheel on the nostromo is nice though for binding to your throttle, it's very natural that way. The dpad and other thumb buttons are great for the first 6 buttons on the bottom row on the nostro.

    I did the same thing with the throttle. Works great.

    As for the D-pad I never intended to us it exclusively. Even before the Nostromo I always use the keyboard in conjunction with the mouse (right mouse button down). I use it this way in other games as well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    My thinking is that a Dpad is not the same as an analog control stick, and therefore the game may not recognize it the same way.

    If you look at a stick, it's more-or-less a North-South-East-West sort of function. So, when you push diagonally to the top right, you get North+East.

    A Dpad, on the other hand, is digital - it would be something more like the numbers 1-8 referring to the sides of an octagon (assuming clockwise, and 1 being up/forward). So, up is 1, right is 3, and up+right is 2. That means moving forward works fine because the game resolves that to whatever you have bound to 1, and moving right corresponds to whatever corresponds to 3 - but you DON'T have anything connected to 2, 4, 6 or 8, and therefore nothing happens when you push that way.

    I'm not sure what binding method you are using (I myself use an Xbox 360 controller and all of my binds are through a loaded binds file which I edit to my satisfaction, and not using the game's interface) but I suspect that one way or another you have to bind diagonal commands (W+A,W+D, etc.) to those Dpad directions in order for it to work.

    It's worth a try, anyway.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Quadra wrote:
    I looked at the logitech, but decided against it because of the poor ergornomics.

    ??

    I don't think it suffers from poor ergonomics, honestly. I love my G-13 better than my Nostromo.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Destinii wrote:
    ??

    I don't think it suffers from poor ergonomics, honestly. I love my G-13 better than my Nostromo.

    Obviously this is a matter of personal taste, but I hate the location and design of the joystick on the G-13.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    JohnBair wrote:
    My thinking is that a Dpad is not the same as an analog control stick, and therefore the game may not recognize it the same way.

    If you look at a stick, it's more-or-less a North-South-East-West sort of function. So, when you push diagonally to the top right, you get North+East.

    A Dpad, on the other hand, is digital - it would be something more like the numbers 1-8 referring to the sides of an octagon (assuming clockwise, and 1 being up/forward). So, up is 1, right is 3, and up+right is 2. That means moving forward works fine because the game resolves that to whatever you have bound to 1, and moving right corresponds to whatever corresponds to 3 - but you DON'T have anything connected to 2, 4, 6 or 8, and therefore nothing happens when you push that way.

    I'm not sure what binding method you are using (I myself use an Xbox 360 controller and all of my binds are through a loaded binds file which I edit to my satisfaction, and not using the game's interface) but I suspect that one way or another you have to bind diagonal commands (W+A,W+D, etc.) to those Dpad directions in order for it to work.

    It's worth a try, anyway.

    That's exactly how it's setup. It's simple really, which is why this is so frustrating. I've used a program that displays what keys are being pressed to confirm that when I press diagonally up and left on the d-pad that both the up arrow and left arrow keys register as being pressed. This works perfectly in Star Wars: The Old Republic - for example If I hold down the d-pad diagonally up and left my character walks forward and left and will walk in that circle as long as I hold it. And I can smoothly transition from that to any other direction. In STO pressing the d-pad diagonally either doesn't register at all or will only register as pressing left for example. Using an actual keyboard I can press both buttons at once and it works fine. Like I said frustrating.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I did a quick google search and apparently the diagonal keys can be finicky in some games. People reported turning off the diagonal in the options so it is just a 4 way d-pad, not an 8 way d-pad and that solved their issue.

    Try that. Otherwise i don't know, sorry.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I can turn off the diagonal keys as you suggest, but that doesn't get me what I need. Imagine flying your ship with the WASD or arrow keys and only being able to to go up or down or left or right, but not both up and left at the same time. Doesn't work very well. If you were using a joystick that would be terrible, and that's what this basically is (just not analog).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Quadra wrote:
    I can turn off the diagonal keys as you suggest, but that doesn't get me what I need. Imagine flying your ship with the WASD or arrow keys and only being able to to go up or down or left or right, but not both up and left at the same time. Doesn't work very well. If you were using a joystick that would be terrible, and that's what this basically is (just not analog).

    That doesnt stop you from going diagonal. From what I read it may just fix some buggy software that razr has that make the diagonla keys of the d-pad not function properly in some games.

    Having a 4 way d-pad should work just like WASD works now, as WASD is just 4 way digital.

    EDIT: Even though my g13 has a little thumbstick that feels analog, it is actually only a 4-way d-pad and it works fine for going at angles.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Well if memory serves the last time I tried that it didn't work. I can try it again when I get home just to be sure.

    I'm curious what websites you found this information on. Can you post some links?

    It seems silly for me to buy a G13 for STO and have the Nostromo for other games. I agree that the software for the Nostromo could be a bit better, but this is really the only issue I've had with it and only with STO (which is breaking my heart).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I just did a quick google search for "Nostormo direction pad diagonal issues". Wasnt too in depth. Saw a few comments and posted here.

    Im not suggestion you buy a G13. I was just pointing out that it uses a 4 way d-pad and that doesn't limit its ability to do diagonal. If you find it uncomfortable that kinda defeats the purpose of custom gaming keyboard. Everyone has different hands sizes. Slightly off topic but it is why I use a RAT 7 mouse, because I can customize the way it fits my hand. :)

    I would post this issue to Razr support if disabling the diagonal doesnt work. This really is their responsibility to make sure their hardware/software works with games. Game companies cant test every niche hardware combination.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I originally emailed Razer about it, and they basically pointed at STO. I put in a technical support ticket for the issue with Perfect World/Cryptic and they basically said that it's not officially supported. So basically they are pointing blame at eachother and telling me to flip off.

    I posted here in hopes that a STO developer might see the thread and look into the issue. Since it's the only game I have the trouble with so far, I think that's what it'll take to fix it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    You will get more chance for a fix if you bother Razr. As you said PWE/Cryptic said its not supported and that is what any game would company say. Razr on the other hand does have to listen to your problem as it is their product that is not working.

    Razr can point put the blame on STO but it is their responsibility to make their hardware/software work with games.

    I would email them back and keep emailing them if they cant solve your issue.

    Obviously you can still post here, but I doubt you will get a response from a Dev on this issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    When I was using my Nostromo for STO, I do believe I set it up like a 4 way hat swich and not an 8 way. I don't recall having any issues moving in two directions at once. It has been a long while since I have though (about a year maybe).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I did some searching and it sounds like this issue may be related to the version 2.0 and newer of the drivers. Other users seem to be saying that the previous driver (v1.03) worked perfectly. However it's not on razer's website anymore. Still it looks like you can find it with some searching.

    I never installed the older driver, so I haven't tried that yet. As soon as I can, I'm going to give that a try. I'll report back with my results.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Well so much for that idea. I thought I could find the older 1.03 drivers on the internet, but so far all the links are dead. If someone has the older drivers and could post them somewhere or PM me I would REALLY appreciate it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Quadra wrote:
    Well if memory serves the last time I tried that it didn't work. I can try it again when I get home just to be sure.

    I'm curious what websites you found this information on. Can you post some links?

    It seems silly for me to buy a G13 for STO and have the Nostromo for other games. I agree that the software for the Nostromo could be a bit better, but this is really the only issue I've had with it and only with STO (which is breaking my heart).

    Just confirming that turning off the diagonal directions on the d-pad doesn't work. When I do that and press diagonally no keys register at all. When I set everything to the defaults (which use the arrow keys and automatically combine the keys in the diagonals) I get the same weird behavior as before in STO, although other games are fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Whoohoo! A kind soul at the 3DGuru forums took pity on me and posted the 1.03 drivers. I uninstalled the old ones (taking a screenshot of my settings first) and then installed driver 1.03, and... Hallelujah! The D-pad now works perfectly in STO and still works as before in Star Wars: The Old Republic. I've got to say that using the d-pad to fly the ship is a revelation. I could never get used to the keyboard controls, so I used the mouse, but that was fatiguing and limiting. Now I can control my ship in a way that feels natural, only uses one finger, and allows me to control the camera for targeting. Just awesome! I also use a Razer Nostromo macro to spam the spacebar key which combined with the in-game macro that links fire all beam weapons and distribute shields to the spacebar, almost makes combat too easy.

    In case anyone else is using the Nostromo and needs the older drivers they are available here:

    https://hotfile.com/dl/151291095/674684c/Razer_Nostromo_Driver_v1.03.zip.html

    (If that link expires PM me and I can send it to you.)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    I use the Razer Nostromo. I know this is a late response. I've owned Notromo N51 and N52 in the past. My Razer Nostromo settings are;
    1=1
    2=0
    3=4
    4=S
    5=5
    6= -
    7= =
    8= Q
    9= W
    10= E
    11=2
    12=3
    13=6
    14=7
    15=Tab
    Pad1 = Space
    Pad2 = 9
    Pad3= L-shift
    Pad4 = 8
    Button = F (fire all weapons)
    Mouse wheel fwd = off
    Mouse Button V
    Mouse Button rvs = off

    Ingame SPACE settings I've had;
    Key Binds Tab
    Pitch Up = W
    Pitch Down = S
    Turn Left Bind #1 is A, Bind#2 is Q
    Turn Right Bind #1 is D, Bind#2 is E

    Ingame GROUND settings I've had;
    Move Fwd Bind#1 is W, Bind #2 is UP
    Move Back Bind#2 is S, Bind #2 is Down
    Move Left is Q
    Move Right is E
    Turn Left Bind#1 is A, Bind#2 is Left
    Turn Right Bind#1 is D, Bind#2 is Right
    Jump is Space
    Run is Shift

    My reasoning on reversing WASD forward and reverse is my own personal choice as ergonomically its more comfortable to have my fingers in the same line on the majority of forward movement in game than poking my middle finger forward to hit W. So I made W reverse as if I am pushing a wall and moving backwards. The placement of 1 through 0 around the Nostromo was a theme I had created and gotten used to since WOW. I use it in RIFT as well as STO today.

    I am glad you found your own solution in the end.
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