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Common Amd/ati Graphics Card Issues And Solutions

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Okay so there have been WAY WAY too many people creating threads OVER and OVER and OVER again about the same issues with ATI/AMD Graphics Cards.

1) Borg Cubes "Rubber-banding" in the War zone @ Ker'rat: REALLY ISN'T a graphics problem, it's actually a collision detection error with the cubes, repair hulks, and other objects.

SOLUTION: Suffer until Cryptic/PWE can get around to fixing it.

2) Blacked out textures: If your using a name brand computer you purchased and it's not brand new, don't go by whatever the sticker or the box said that your component specs are/where. If it's an older computer and especially one that's seen alot of use your RAM, Processor, Graphics card might not be actually running at what it used to be. Usually a 4gig RAM will be anywhere between 4-4.4gig actually, so most time you won't notice if it's not still at specs, but if it was only slightly above 4gig, it might be below 4gig now. This also applies to your processor and graphics card.

SOLUTION: Check your system info in the control panel and make sure everything really is above the min specs for the game. If it is then see Issue 3, if it isn't then time for some upgrading or getting a newer system.

3) Blacked out textures and other graphical errors that just started: ATI/AMD don't really believe in doing a hotfix if a minority of users are having an issue with their drivers because of a specific issue. Instead they will just release a new version of the drivers and leave it up to the users if they update to the new one or not. This can cause any number of problems that weren't there before.

SOLUTION: Revert back to the previous version that worked without any issues for you. Typically the most stable versions of the ATI/AMD drivers tends to be the X.1 releases. Now sometimes doing a simple roll back doesn't always work and you might have to do a bit more work. If the roll back falls to correct the problem then re-download the version that was stable for you, but don't install it yet. Go into your control panel and uninstall all components for the graphics card from there. Then when that is finished check your programs file folder to make sure the AMD/ATI folder is actually deleted. Restart the computer and then reinstall. Don't forget you're going to have to redo all your graphics settings.

4) Particle Effects (IE: vent warp plasma, etc) These types of effects are killer on a graphics card, probably the most resource draining of any graphics. Most common issue is graphical lag

Solution: lower particle effect options, get a newer graphics card. Now most people aren't going to want to do either of those, so don't worry there is a third option to try. Note this isn't always going to be 100% effective, but go into your advanced system settings and change the options for virtual memory. By default this is set to let windows manage it, but sometimes good old windows just doesn't keep up with doing this. If you have the hard drive room to spare you're best best is to set that at 10-20 gigs. Windows like to keep this around 4-5 unless you really consistently give your system a workout so your best off just setting it yourself and setting it high.

5) When in doubt remember to breath. It's more that likely something that's easily fixed and probably already listed here. if not check the forums BEFORE creating a new thread because chances are it's an issue that's already been solved.

PS: 6) IF you're using a custom built computer especially one you had a friend or someone build for you and you didn't build it yourself, check the specs on your graphics card for the min power required. If you're power supply isn't large enough to handle everything in your computer the graphics card is more often than not the one that suffers the most. Remember even if it's not a custom built computer if you have too many external devices plugged in and your power supply just barely meets the requirements for your graphics card, those extra devices plugged in may be taking away too much power from the rest of the system. Always try to go atleast 50-100 above what you actually need, and you'll never have this particular issue.


___________________________________________________________________________________

EDITED 3/25/2012: Both Cryptic and AMD have both stated that they are aware of current issues with the DX11 in game and with the 12.2/12.3 driver set respectively. Please just be patient with both companies as they try their best to make these changes in a timely fashion. In the mean time there are still the solutions posted here, and also by other users in this thread and many others. Good Luck and Happy Gaming.
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Good stuff! but I've actually come up with my own solution for the graphics displaying black boxes on 3d objects. Its a problem relating to the AA (antialising) for which I have found two possible solutions 1) disable AA or 2) running it in full screen windowed mode actually lets AA be on without graphics problems, bare in mind though that this may significantly reduce performance.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Good work on collating the info, should be stickied to be kept up top and on the first page, was gonna do this but you beat me to the punch.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    junkknight wrote:
    Good stuff! but I've actually come up with my own solution for the graphics displaying black boxes on 3d objects. Its a problem relating to the AA (antialising) for which I have found two possible solutions 1) disable AA or 2) running it in full screen windowed mode actually lets AA be on without graphics problems, bare in mind though that this may significantly reduce performance.

    yeah, the only reasons why I didn't put that in the solutions is really let's face it, AA on looks better and full screen windowed mode can really be annoying for people as it takes away from some of the immersion to the game. With how simple it is to revert back to a stable driver set and not having to worry about performance reductions.


    I actually started this thread hoping someone would make it a sticky thread. These problems are so simple to fix and since they actually have nothing to do with problems with the game itself it would be so much easier for people to have a one stop thread for solutions. I've seen probably about 20 different threads all for the graphics blocking (pixalization) with more showing up everyday and it's just a simple buggy driver from AMD/ATI.

    Not only would this be the perfect one stop thread for solutions but it would make it much easier to address any new issues if people would just post them in a reply here rather than creating whole new threads that might not get seen or would get duplicated 20 times over.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    man this sucks every time i go to log into sto either there are bugs or something stopping me from playing
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    yeah, the only reasons why I didn't put that in the solutions is really let's face it, AA on looks better and full screen windowed mode can really be annoying for people as it takes away from some of the immersion to the game. With how simple it is to revert back to a stable driver set and not having to worry about performance reductions.


    I actually started this thread hoping someone would make it a sticky thread. These problems are so simple to fix and since they actually have nothing to do with problems with the game itself it would be so much easier for people to have a one stop thread for solutions. I've seen probably about 20 different threads all for the graphics blocking (pixalization) with more showing up everyday and it's just a simple buggy driver from AMD/ATI.

    Not only would this be the perfect one stop thread for solutions but it would make it much easier to address any new issues if people would just post them in a reply here rather than creating whole new threads that might not get seen or would get duplicated 20 times over.

    I actually tried rolling back my drivers to several previous versions including 11.7 which I was using, but to no avail. The black cubing persisted and I came to the conclusion that it was not entirely AMD's fault and that it also has something to do with the last patch.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    i went back to 11.8 and that seemed to clear things up
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    junkknight wrote:
    I actually tried rolling back my drivers to several previous versions including 11.7 which I was using, but to no avail. The black cubing persisted and I came to the conclusion that it was not entirely AMD's fault and that it also has something to do with the last patch.

    okay, what's your system specs?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    okay, what's your system specs?

    Radion HD 6870

    Core i5 2500k @ 4.3ghz

    16gb g-skill ripjaw ram

    GA-Z68X-UD3-B3 motherboard

    Windows 7 pro 64 bit / mac osx 10.7.2

    though's are all the imported specs, but I don't actually uninstall the old drivers first I just hit install on what ever new ones I'm going to use so that might be the problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    junkknight wrote:
    Radion HD 6870

    Core i5 2500k @ 4.3ghz

    16gb g-skill ripjaw ram

    GA-Z68X-UD3-B3 motherboard

    Windows 7 pro 64 bit / mac osx 10.7.2

    though's are all the imported specs, but I don't actually uninstall the old drivers first I just hit install on what ever new ones I'm going to use so that might be the problem.

    Yup, it's all your fault, and I'm feeding you to some PMSing Pregnant Targs!!! lol j/k

    okay now on a serious note, you and I have the same graphics cards, so reverting back to 12.1 should have made it run sparkly clean and crisp. If I were you I would definitely try downloading 12.1 catalyst, but not installing it right away and then completely removing the one you have installed now. Once you have the old one removed then run disk cleanup, then manually check the "program files (x86)" and "program files" folders to make sure there is no AMD/ATI folder. If there is than manually delete it and then run disk cleanup again just to triple check there's nothing left in the temp folders and restart the computer. Once you restart don't worry if you have no sound if you're using an hdmi cable for audio and video and your desktop might not be properly fitting to you monitor/tv either. Now you can go ahead and install the 12.1 drivers and then once that's finished installing restart your computer again. Once your computer is done restarting your hdmi audio and display will be working properly again, and then go ahead and try the game which should be fine at this point.

    I know that sounds like a lot and some of that seems overly repetitive, but it's not as bad as it seems and it'll insure a clean install of the drivers. If you're using a HDTV instead of a monitor you'll probably have to adjust the over-scaling in catalyst, but if you're usig a HDTV then you should already be used to that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Okay so there have been WAY WAY too many people creating threads OVER and OVER and OVER again about the same issues with ATI/AMD Graphics Cards.

    1) Borg Cubes "Rubber-banding" in the War zone @ Ker'rat: REALLY ISN'T a graphics problem, it's actually a collision detection error with the cubes, repair hulks, and other objects.

    SOLUTION: Suffer until Cryptic/PWE can get around to fixing it.

    so....around the same time hell freezes over......
    2) Blacked out textures: If your using a name brand computer you purchased and it's not brand new, don't go by whatever the sticker or the box said that your component specs are/where. If it's an older computer and especially one that's seen alot of use your RAM, Processor, Graphics card might not be actually running at what it used to be. Usually a 4gig RAM will be anywhere between 4-4.4gig actually, so most time you won't notice if it's not still at specs, but if it was only slightly above 4gig, it might be below 4gig now. This also applies to your processor and graphics card.

    SOLUTION: Check your system info in the control panel and make sure everything really is above the min specs for the game. If it is then see Issue 3, if it isn't then time for some upgrading or getting a newer system.

    as a 20+year vet of the tech support/computer tech field, i can tell you, this is a major issue, and you NEED to check your hardware AND drivers for updates.

    securapsi can help with that(its free) as can programs like drivermax(not the best, but one if the easiest to use)

    3) Blacked out textures and other graphical errors that just started: ATI/AMD don't really believe in doing a hotfix if a minority of users are having an issue with their drivers because of a specific issue. Instead they will just release a new version of the drivers and leave it up to the users if they update to the new one or not. This can cause any number of problems that weren't there before.

    SOLUTION: Revert back to the previous version that worked without any issues for you. Typically the most stable versions of the ATI/AMD drivers tends to be the X.1 releases. Now sometimes doing a simple roll back doesn't always work and you might have to do a bit more work. If the roll back falls to correct the problem then re-download the version that was stable for you, but don't install it yet. Go into your control panel and uninstall all components for the graphics card from there. Then when that is finished check your programs file folder to make sure the AMD/ATI folder is actually deleted. Restart the computer and then reinstall. Don't forget you're going to have to redo all your graphics settings.

    best drivers I have found for a modern AMD/Ati card(hd2k and up)
    http://downloads.guru3d.com/AMD-Catalyst-12.x--8.96-February-28-download-2867.html

    this issue isnt exclusive to AMD/ATI, I have had a few friends who use nvidia g92(8800) and up who had issues, some due to driver settings some in game settings, some driver versions, best fix is to get latest beta drivers for nvidia cards, if they dont work, ask around for what versions are working for other people.


    now to the OP, thats not really true, AMD put out "HotFix" drivers for each set, they just dont put out beta drivers at the rate nVidia have for years now, mostly because they dont like trying to support beta drivers, where nvidia just refuse to support beta's despite releasing them....

    4) Particle Effects (IE: vent warp plasma, etc) These types of effects are killer on a graphics card, probably the most resource draining of any graphics. Most common issue is graphical lag

    Solution: lower particle effect options, get a newer graphics card. Now most people aren't going to want to do either of those, so don't worry there is a third option to try. Note this isn't always going to be 100% effective, but go into your advanced system settings and change the options for virtual memory. By default this is set to let windows manage it, but sometimes good old windows just doesn't keep up with doing this. If you have the hard drive room to spare you're best best is to set that at 10-20 gigs. Windows like to keep this around 4-5 unless you really consistently give your system a workout so your best off just setting it yourself and setting it high.

    I really wish people would research before buying videocards, i had a person the other night in karrat complaining about how bad the game ran on his "new gaming card" he got a 2gb 5470....., thats NOT a gaming card.....

    please people check out some tech forums, ask for advice, read the reviews, you dont gotta buy a top end card to get a decent card for a decent price.....
    5) When in doubt remember to breath. It's more that likely something that's easily fixed and probably already listed here. if not check the forums BEFORE creating a new thread because chances are it's an issue that's already been solved.

    the problem is, responding to old threads gets them locked before you can get help, as alecto said, people should make new threads every time they need info.

    PS: 6) IF you're using a custom built computer especially one you had a friend or someone build for you and you didn't build it yourself, check the specs on your graphics card for the min power required. If you're power supply isn't large enough to handle everything in your computer the graphics card is more often than not the one that suffers the most. Remember even if it's not a custom built computer if you have too many external devices plugged in and your power supply just barely meets the requirements for your graphics card, those extra devices plugged in may be taking away too much power from the rest of the system. Always try to go atleast 50-100 above what you actually need, and you'll never have this particular issue.

    it should also be noted, a cheap for example 850watt psu isnt even as good as a quality 500watt psu, you really should do your research and ask for advice before buying parts, if you dont know where to ask you can visit my forums and ask for help(google ashentech and you will find us)

    cant tell you how many times I have seen people blame AMD/ATI/nVidia for problems with games and apps when it turned out to be a shoddy low quality psu.......

    a little example of something i saw alot of a couple years back.

    nice cases coming with "1000watt" psu's, the psu's where GARBAGE, i managed to blow own by using a psu tester i have, I set it to 350watt draw at 10amps(very low load), within 5 min the psu was at full fan speed, within 10 it was smelling hot and in under 15min it had fully blown....

    I have quality psu's that are rated for 250-300watt that can take that load for days at a time.......(not kidding)

    please, if in doubt ask for advice!!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I have a friend who bought this "really nice" Gateway computer. Specs on it where decent considering it was a pre-built. Lasted him just a little bit over the warranty and then a whole mess of problems started happening. He kept thinking it had to have just been a problem with windows or something really small. So I went over to his apartment to look at it, opened the case, and then started scratching my head in confusion.

    I've built computers from scratch since what windows 3.1, and I've never even heard of the company that made his power supply. Tested everything out and sure enough the PSU was bad. So we went to find a replacement and it took almost 2 hours to convince him that in this case brand name and quality are the most important things and then cost.

    I don't think people realize that no matter the competitions between Intel and AMD or AMD and Nvida the most important one is actually the PSU.


    Ashen: I personally like the modular ULTRA PSU, but curious to which one you prefer.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I have a friend who bought this "really nice" Gateway computer. Specs on it where decent considering it was a pre-built. Lasted him just a little bit over the warranty and then a whole mess of problems started happening. He kept thinking it had to have just been a problem with windows or something really small. So I went over to his apartment to look at it, opened the case, and then started scratching my head in confusion.

    I've built computers from scratch since what windows 3.1, and I've never even heard of the company that made his power supply. Tested everything out and sure enough the PSU was bad. So we went to find a replacement and it took almost 2 hours to convince him that in this case brand name and quality are the most important things and then cost.

    I don't think people realize that no matter the competitions between Intel and AMD or AMD and Nvida the most important one is actually the PSU.


    Ashen: I personally like the modular ULTRA PSU, but curious to which one you prefer.

    years ago ultra was ok, I have seen FAR to many blow and take out whole systems or the psu side of the contact(modular) melt due to high load.

    I have afew brands I use, some arent well known to some geeks but, every brand is one I have had MANY great psu's from both myself and clients/friends.

    a few examples are

    kingwin: these are ttgi/superflower builds, they tend to be a good value for your money, I have only seen 3 blow in over 20years of doing this work, and in 2 cases it was a major power surge that FUZED an apc surge protector (it could nolonger break the circuit)

    CoolerMaster: only select models, mostly recommend the SilentPro Gold line, I was in the beta for these, Im still using mine infact as my main psu, its quite and the design is mostly modular(mobo and 1 set of pci-e connectors hard wired, so main high load stuff people used always has a good connection)

    Another note is the spg units are single rail, no worry about rail balance.

    Enermax: just a great company period.

    fortron: anything made by fortron tends to be good to great, not always the best, but i have yet to see a truely bad fortron built psu.(they are an oem, companies like thermal take use them for the toughpower and other good units)


    ToPower: another company that makes good units enlarge, just avoid the lowest end ToPower units, ToPower tend to have very good output per rail, I have seen them fail, but have never seen one take a system with it, IF they die, they (at least in my exp) just die, without killing the system.

    E-Power are topower builds

    PC Power and Cooling: good units, sometimes a bit over priced, sometimes on sale for a steal.

    Sparkle Power: last i checked they where still FSP(fortron source power) so good stuff.

    other good brands are
    CORSAIR, OCZ, Seasonic.

    On my AVOID list of the major well known brands is Antec, this is due to experiance over time.

    Antec has had this habbit over the years of putting out a great psu, getting a rep for it being amazing then subbing out sub-par components OR fully replacing the innards with utter TRIBBLE.

    Things I have seen them pull in the past........easiest one to tell you about is when they swapped the full innards on a set of formerly high grade psu models to being something closer to a deer or eagle brand unit, BUT they also put a lead plate under the psu's componant board to keep the weight up......so it flet good and heavy......

    light psu=garbage.....heavy dosnt always mean quality tho......

    so my advice is to avoid Antec, some of their stuffs still good but....you never know what you will endup with when you order.....

    I avoid most ThermalTake units because they use such a mix of OEM's to get them, some being great like FSP others being REALLY shady.....best to avoid then outside specific models like the toughpower.

    hope this helps...

    EDIT: gotta say again how much I like the CoolerMaster SPG units, they are not cheap, but IMHO they are worth every penny you spend on them...

    2x6870
    8hdd's
    6x120mm fans
    1x140mm lighted fan
    AMD x6 1055t@3.5(4.1turbo)
    Asus Sabertooth 990fx(got it cheap or i wouldnt own it ;) )
    16gb ddr3 1600

    on an 800watt unit, and even under load testing it dosnt drop by even 1v on the 12v rail :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    We'll doing a clean sweep of the drivers fixed my problems :) I guess it was all down to my being to lazy to properly do my drivers. oh well lesson learned no harm done etc. etc. Thanks guys.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    JUST WHAT DID THEY DO!!! MY HAS BEEN FINE UNTILL THIS LAST UPDATE.... GET YOUR TRIBBLE TOGETHER AND FIX THE STUPID GRAPHICS ISSUES!!! SURE BLAME IT ON MY CARD AND DRIVERS WELL HOW ABOUT YOUR PROGRAMING ISSUES THAT NEVER GET FIXED!!!

    MY DRIVER ARE UP TO DATE AND NOW TO PLAY THE GAME I HAVE TO CHASE DOWN AND REINSTALL DRIVERS WELL WHY IN H DO YOU KEEP TRIBBLE UP THE STUFF THAT WORKS... I'M A LIFER ANS THIS IS TRIBBLE!!!:mad:

    ATI 5770

    IF NOTHING ELSE WHY DON'T YOU PUT UP A PAGE FOR DRIVERS THAT DO WORK WITH YOUR PROGRAMING ISSUES!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    SO I'F I TURN OFF MY ANTIALIASING OFF COMPLETELY IT WORKS BUT LOOKS LIKE TRIBBLE NOT TO SAY ANYTHING ABOUT TURNING OFF THE DYNAMICLIGHING AS WELL OTHER WISE THE GAME CRASHES ON GROUND BATTLES AND THAT BEEN GOING ON FOR 2 YEARS!!!

    SO WHAT NEXT I HAVE TO RUN THE GAME IN 640 X 480 TO RUN? THIS NEEDS TO BE FIXED AND NOT PUSH ASIDE!!!:mad:


    FIX IT, FIX IT, FIX IT!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Captain_ZZ wrote: »
    JUST WHAT DID THEY DO!!! MY HAS BEEN FINE UNTILL THIS LAST UPDATE.... GET YOUR TRIBBLE TOGETHER AND FIX THE STUPID GRAPHICS ISSUES!!! SURE BLAME IT ON MY CARD AND DRIVERS WELL HOW ABOUT YOUR PROGRAMING ISSUES THAT NEVER GET FIXED!!!

    MY DRIVER ARE UP TO DATE AND NOW TO PLAY THE GAME I HAVE TO CHASE DOWN AND REINSTALL DRIVERS WELL WHY IN H DO YOU KEEP TRIBBLE UP THE STUFF THAT WORKS... I'M A LIFER ANS THIS IS TRIBBLE!!!:mad:

    ATI 5770

    IF NOTHING ELSE WHY DON'T YOU PUT UP A PAGE FOR DRIVERS THAT DO WORK WITH YOUR PROGRAMING ISSUES!

    cryptic only test and develop on nvidia apparently, and they blame all issues with AMD/ATI cards on drivers.

    the driver I linked should fix the issues your having.

    on a side note, disabling SSAO and PostProcessing fixes alot of issues for people with both brands of cards.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    JUST SO YOU KNOW I JUST RELOADED MY WHOLE SYSTEM LIKE TWO WEEKS AGO, SO RUNNING CLEAN SWEEP IS NOT GOING TO FIX ANYTHING!!! PLUS I DON'T BELIEVE IN THEM... ALSO I HAVE ABOUT 25 YEARS OF BUILDING COMPUTERS AND ALSO MANAGED A STORE THAT SOLD PC SOFTWARE GAMES.. IN THE FIRST PLACE ANYONE IN THE BUSINESS GIVES YOU THE BUSINESS AND SAYS IS YOUR DRIVERS UP TO DATE! BECAUSE IT CAN'T BE ARE FINE SOFTWARE.....:mad:

    THEY NEED TO FIX THE PROBLEM AND VERY SOON!!! IF I WANTED TO PLAY WITH BAD GRAPHICS I WOULD HAVE NEVER PURCHASED A GREAT VIDEO CARD!!! I PLAYED THE NEW STAR WARS GAME THIS WEEKEND AND IT WAS AWESOME!!! :) I DIDN'T HAVE ANY ISSUES WITH THAT GAME OR MS FLIGHT SIM!

    IT'S THEIR POOR WAY OF PROGRAMING AND TESTING THAT'S THE ISSUE, I KNOW THEY CAN'T TEST EVERY CARD BUT PEOPLE HAVE BEEN HAVING VIDEO ISSUES SINCE BETA! SO FOR THE LIFE OF GOD PLEASE STOP FIXING THINGS THAT ARE NOT BROKEN.... STOP CHANGING THE VALUES OF EVERYTHING IN THE GAME THAT'S NOT WHATS BROKEN ALSO THAT'S NOT HOW YOU MAKE A GAME NEW, IT'S JUST UPSETTING!

    NOT TO SAYING ANYTHING ABOUT ISSUES LIKE THIS WHERE PEOPLE CAN'T PLAY THE GAME LIKE THEY HAVE IN THE PAST AND THEY HAVE INVESTED SO MUCH MONEY ON THE GAME.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Well I Just Read On Another Post That Someone Removed All Of The Ati Cat Stuff And Rebooted And It Worked For Him... However When I Tried It , It Found My Card And After The Reboot I Started It Up With The Just The Windows Driver For The 5770 Hd And Just What I Thought It Had The Same Results As Before THE SAME BLACK PICS ALL OVER!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Captain_ZZ wrote: »
    JUST SO YOU KNOW I JUST RELOADED MY WHOLE SYSTEM LIKE TWO WEEKS AGO, SO RUNNING CLEAN SWEEP IS NOT GOING TO FIX ANYTHING!!! PLUS I DON'T BELIEVE IN THEM... ALSO I HAVE ABOUT 25 YEARS OF BUILDING COMPUTERS AND ALSO MANAGED A STORE THAT SOLD PC SOFTWARE GAMES.. IN THE FIRST PLACE ANYONE IN THE BUSINESS GIVES YOU THE BUSINESS AND SAYS IS YOUR DRIVERS UP TO DATE! BECAUSE IT CAN'T BE ARE FINE SOFTWARE.....:mad:

    driver sweeper is free and sucks, causes more problems then it solves.

    driver cleaner can work wonders on a system with a buggy driver installed that wont quite fully uninstall.

    revo uninstaller is better the either of the above for removing programs and drivers but the pro version costs money(if your ethical it costs money anyway)

    THEY NEED TO FIX THE PROBLEM AND VERY SOON!!! IF I WANTED TO PLAY WITH BAD GRAPHICS I WOULD HAVE NEVER PURCHASED A GREAT VIDEO CARD!!! I PLAYED THE NEW STAR WARS GAME THIS WEEKEND AND IT WAS AWESOME!!! :) I DIDN'T HAVE ANY ISSUES WITH THAT GAME OR MS FLIGHT SIM!

    use the drivers I have linked, cryptic wont be fixing anything as they will just blame ATI/AMD for the problem, they are VERY anti-amd/ati if you havent noticed, they apparently dont even test on amd/ati cards.


    CapsLock is cruise control for kool.......
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Captain_ZZ wrote: »
    Well I Just Read On Another Post That Someone Removed All Of The Ati Cat Stuff And Rebooted And It Worked For Him... However When I Tried It , It Found My Card And After The Reboot I Started It Up With The Just The Windows Driver For The 5770 Hd And Just What I Thought It Had The Same Results As Before THE SAME BLACK PICS ALL OVER!!

    use the driver I have linked a few times by now, its on guru3d and fixes these issues, for somebody who claims to be a computer tech vet you sure are helpless at solving your own problems.....seem more like a guy I knew who was a "computer tech" for an apple store......he was really good at reinstalling OSX and shipping anything harder to the service center for repairs....LOL
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Ya i looked at that site and its TRIBBLE filled with ad's drop the B.S. if you have drivers that work for a ATI Radean 5770 HD I'll try them! But don't tell me to go to some ad filled web site which is lame and tell me that going to fix their programing issues!!!:mad:

    If it would be a driver issue it would happen with other games not just yours... plus i shouldn't have to tailor my computer to your game!!! Now I know sometime drivers are the issue but it's not the case this time!!



    JUST FIX THE ISSUES IN THE GAME!!!!

    Just a reminder Hardware tech's can't do anything with poor programing issues that's a programers job!!

    P.S. ALSO IF IT WAS A DRIVER ISSUE WHY WOULDN'T ALL OF MY SCREEN HAVE THE BLACK BOXES?
    THE MENUS ARE CLEAN BUT ALL OF THE OTHER PARTS OF THE SCREEN HAVE THE GRAPHIC ISSUE....
    IF I KNEW HOW TO POST A PIC I WOULD!!!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Captain_ZZ wrote: »
    Ya i looked at that site and its TRIBBLE filled with ad's drop the B.S. if you have drivers that work for a ATI Radean 5770 HD I'll try them! But don't tell me to go to some ad filled web site which is lame and tell me that going to fix their programing issues!!!:mad:

    If it would be a driver issue it would happen with other games not just yours... plus i shouldn't have to tailor my computer to your game!!! Now I know sometime drivers are the issue but it's not the case this time!!



    JUST FIX THE ISSUES IN THE GAME!!!!

    Just a reminder Hardware tech's can't do anything with poor programing issues that's a programers job!!

    P.S. ALSO IF IT WAS A DRIVER ISSUE WHY WOULDN'T ALL OF MY SCREEN HAVE THE BLACK BOXES?
    THE MENUS ARE CLEAN BUT ALL OF THE OTHER PARTS OF THE SCREEN HAVE THE GRAPHIC ISSUE....
    IF I KNEW HOW TO POST A PIC I WOULD!!!!

    oh, wow.....a "hardware tech" with " ABOUT 25 YEARS" experience dosnt know how to take a screenshot and post it....

    A "hardware tech" with "ABOUT 25 YEARS" dosnt know about guru3d........

    first: guru 3d has a few ad's but far less then many, its a long standing part of the gamer/tech community, if you dont know about it.......i wouldnt let you touch my computers......

    second: since despite your " ABOUT 25 YEARS" of exp you dont know how to do a screenshot, I will tell you.

    step 1, hit printscreen
    step 2, look in the games install folder find the "screenshots".
    step 3, find a file named "screenshot"
    step 4, upload file to an image hosting site like http://imgur.com/
    step 5, post link from imgur so people can see.


    but none of thats needed, if you read around this section of the forms people know about the bug and there are a few fixes.

    dx11 mode fixes it.
    disabling AA and Post Processing fixes it
    installing the driver I linked fixes it and gives better perf in games.....

    if your to lazy or stupid to figure out how to download a driver from guru3d(very simple, even my mother can do it, and she still mixes up office and windows versions) maby you shouldnt be playing games or working on other peoples computers....I sure wouldnt let you touch any system I had any control over......


    *shakes head*....dosnt know about guru3d......*shaking head*........25years exp.......dosnt know about guru3d......"does not compute".......
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Okay so there have been WAY WAY too many people creating threads OVER and OVER and OVER again about the same issues with ATI/AMD Graphics Cards.

    1) Borg Cubes "Rubber-banding" in the War zone @ Ker'rat: REALLY ISN'T a graphics problem, it's actually a collision detection error with the cubes, repair hulks, and other objects.

    SOLUTION: Suffer until Cryptic/PWE can get around to fixing it.

    2) Blacked out textures: If your using a name brand computer you purchased and it's not brand new, don't go by whatever the sticker or the box said that your component specs are/where. If it's an older computer and especially one that's seen alot of use your RAM, Processor, Graphics card might not be actually running at what it used to be. Usually a 4gig RAM will be anywhere between 4-4.4gig actually, so most time you won't notice if it's not still at specs, but if it was only slightly above 4gig, it might be below 4gig now. This also applies to your processor and graphics card.

    SOLUTION: Check your system info in the control panel and make sure everything really is above the min specs for the game. If it is then see Issue 3, if it isn't then time for some upgrading or getting a newer system.

    3) Blacked out textures and other graphical errors that just started: ATI/AMD don't really believe in doing a hotfix if a minority of users are having an issue with their drivers because of a specific issue. Instead they will just release a new version of the drivers and leave it up to the users if they update to the new one or not. This can cause any number of problems that weren't there before.

    SOLUTION: Revert back to the previous version that worked without any issues for you. Typically the most stable versions of the ATI/AMD drivers tends to be the X.1 releases. Now sometimes doing a simple roll back doesn't always work and you might have to do a bit more work. If the roll back falls to correct the problem then re-download the version that was stable for you, but don't install it yet. Go into your control panel and uninstall all components for the graphics card from there. Then when that is finished check your programs file folder to make sure the AMD/ATI folder is actually deleted. Restart the computer and then reinstall. Don't forget you're going to have to redo all your graphics settings.

    4) Particle Effects (IE: vent warp plasma, etc) These types of effects are killer on a graphics card, probably the most resource draining of any graphics. Most common issue is graphical lag

    Solution: lower particle effect options, get a newer graphics card. Now most people aren't going to want to do either of those, so don't worry there is a third option to try. Note this isn't always going to be 100% effective, but go into your advanced system settings and change the options for virtual memory. By default this is set to let windows manage it, but sometimes good old windows just doesn't keep up with doing this. If you have the hard drive room to spare you're best best is to set that at 10-20 gigs. Windows like to keep this around 4-5 unless you really consistently give your system a workout so your best off just setting it yourself and setting it high.

    5) When in doubt remember to breath. It's more that likely something that's easily fixed and probably already listed here. if not check the forums BEFORE creating a new thread because chances are it's an issue that's already been solved.

    PS: 6) IF you're using a custom built computer especially one you had a friend or someone build for you and you didn't build it yourself, check the specs on your graphics card for the min power required. If you're power supply isn't large enough to handle everything in your computer the graphics card is more often than not the one that suffers the most. Remember even if it's not a custom built computer if you have too many external devices plugged in and your power supply just barely meets the requirements for your graphics card, those extra devices plugged in may be taking away too much power from the rest of the system. Always try to go atleast 50-100 above what you actually need, and you'll never have this particular issue.

    thanks for your post, I plan on waiting till cryptic fixes this on there end
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~BranFlakes
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~BranFlakes
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    junkknight wrote:
    Good stuff! but I've actually come up with my own solution for the graphics displaying black boxes on 3d objects. Its a problem relating to the AA (antialising) for which I have found two possible solutions 1) disable AA or 2) running it in full screen windowed mode actually lets AA be on without graphics problems, bare in mind though that this may significantly reduce performance.

    Thanks that's fix my issue :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Why would you disable the AA and have the game look like TRIBBLE when all you have to is revert own a driver. AMD knows there is a compatability issue with the 12.2/12.3 driver. This 12.2/12.3 driver it what is causing most of the issues...AGAIN AMD has said as much.

    And as far as Capt. Zz and anyone else for that matter...I DID NOT CREATE THIS THREAD FOR A BUNCH OF WHINE MORONS TO JUST TALK TRIBBLE ABOUT CRYPTIC...ESPECIALLY WHEN THE MOST COMMON ERRORS HAVE BEEN FROM PEOPLE UPDATING TO THE 12.2/12.3 DRIVER.

    IF YOU WANT TO WHINE, FINE ALL THE POWER TO YOU, BUT THIS THREAD IS TO HELP OTHER USERS TRY TO SOLVE GRAPHICAL ISSUES THEY ARE HAVING.

    Oh and before this Rapidly gets put back on topic.....ASHEN TECH does know what he's talking about so lay off and either politely accept the help you can to this thread for or go somewhere else.

    PS: I'm gonna have a Mod Remove all the BS from certain people over the past few days so if there's something you don't think a mod should see you might want to remove it yourself first.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thanks for your post, I plan on waiting till cryptic fixes this on there end

    They are in the process of fixing a huge load of the models that are having issues with converting to DX11 so Cryptic is working on it on their end as well as AMD is working on the bugs with the 12.2/12.3 driver set.

    I don't know how many devs Cryptic has working on converting the models, but I'll try to find out. I do know that they didn't give a time frame for when it would be fixed simply because they honestly don't know because it can vary from model to model and how many they have to do.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Why would you disable the AA and have the game look like TRIBBLE when all you have to is revert own a driver. AMD knows there is a compatability issue with the 12.2/12.3 driver. This 12.2/12.3 driver it what is causing most of the issues...AGAIN AMD has said as much.

    And as far as Capt. Zz and anyone else for that matter...I DID NOT CREATE THIS THREAD FOR A BUNCH OF WHINE MORONS TO JUST TALK TRIBBLE ABOUT CRYPTIC...ESPECIALLY WHEN THE MOST COMMON ERRORS HAVE BEEN FROM PEOPLE UPDATING TO THE 12.2/12.3 DRIVER.

    http://forums.guru3d.com/showthread.php?t=360362
    try those, new drivers out this month (12.4 developers beta)

    IF YOU WANT TO WHINE, FINE ALL THE POWER TO YOU, BUT THIS THREAD IS TO HELP OTHER USERS TRY TO SOLVE GRAPHICAL ISSUES THEY ARE HAVING.

    here here.

    I do not blame this all on AMD because I have seen the same issue on nVidia cards lately as well with some drivers, seems something cryptic did with the dx9 side of the game is causing issues with alot of cards/drivers.
    Oh and before this Rapidly gets put back on topic.....ASHEN TECH does know what he's talking about so lay off and either politely accept the help you can to this thread for or go somewhere else.

    thanks, and again, I dont blame AMD or nVIdia for this, there are driver bugs, BUT even the best drivers dont make up for some stuff cryptic admit they broke(like sky/space textures that flicker/disappear) what we can do is work around the problems and help others work around them.
    PS: I'm gonna have a Mod Remove all the BS from certain people over the past few days so if there's something you don't think a mod should see you might want to remove it yourself first.

    sorry If I contributed to the fray, I just get tired of know it all "CAPS ARE KOOL" types who cant take a little advice to fix their issues....

    again latest driver(should probably add it to your list)
    http://forums.guru3d.com/showthread.php?t=360362

    thats the 12.4 beta(official dev beta)

    you may also want to add

    http://forums.guru3d.com/forumdisplay.php?f=46
    (general AMD section)
    and
    http://forums.guru3d.com/showthread.php?t=354718

    my suggestion is to remove/uninstall current display drivers and caps, and install the 12.4 and ccaps from those links, they seem to work great with sto at least for me, dx9 and 11 :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Anyone problems with Anti aliasing being borked with Shadows/Lightning on high? Seems not work work very good. Instead of Anti aliased edges they appear blackish which isnt supposed to happen. Happens on 12.1, 12.2 and 12.3

    I'm a bit amazed on how few people actually reported this. Perhaps because its not always that noticable, and probably not everyone is running everything on high.

    (6750x2 Crossfire here).

    I do not see this problem in the opening post but it should be there.


    (Just a sidenote, 12.4 gives me weird screen flickering as if the clocks were constantly adjusted. Might be an issue in combination with MSI afterburner though, I have ULPS disabled.)

    (I must also say that minimizing the game is somewhat problematic. Sometimes it just hangs and I manually have to alt+tab or Ctrl+Alt+delete after clicking the minimize button, manually using ctrl+escape doesnt work flawlessly all the time either.

    another really annoying bug is whenever I quit the game in maximized windowed mode and restart the game and put the game back to full screen (To activate crossfire) the game's resolution is half borked. Black borders around the screen almost like it ignores the Catalyst Overscan setting set for my TV screen.)
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