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5 days waiting on ticket reply

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Had a ticket open for 5 days now about a mission that wont let me hail starfleet and still no reply. Has this become common or did i just get passed over on replies. Just wondering as there isnt anything saying what the average waiting time on tickets is at this time. Any suggestions or a average time table about how long this might take would be nice.
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2012
    Daforge wrote:
    Had a ticket open for 5 days now about a mission that wont let me hail starfleet and still no reply. Has this become common or did i just get passed over on replies. Just wondering as there isnt anything saying what the average waiting time on tickets is at this time. Any suggestions or a average time table about how long this might take would be nice.

    I believe my wait time was about a day, but then again mine was a billing enquiry. If you hit 7days i'd close the ticket and reopen it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2012
    kk guess ill do so hopefully they answer soon
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