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Scheduled Maintenance (January 21, 2012)

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited January 2012 in Galactic News Network [PC]
We will be bringing down the shard for a restart on Sunday, January 22nd from 8:00AM to 9:00AM PST (1600 to 1700 UTC). We will provide an update when this is complete.
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Hahaha...
    Now I'm looking forward to the ...ehhh... 23rd scheduled maintenance...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Always at a good time, when I'm still asleep :D:p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Playa90 wrote:
    Hahaha...
    Now I'm looking forward to the ...ehhh... 23rd scheduled maintenance...

    No kidding!!!! Daily maintenance!! That should be one of there selling points.

    StarTrek Online....... Explore.... Discovery..... Engage........ Daily Maintenance...........:p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    This is beyond a joke! :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    And still no comment as to why, or if we should expect this every day. Surprising!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Well EVE Online has Daily Maintenance too, but at least they have it a time that is somewhat friendly to both EU and US (6:00 EST, 12:00 CET).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    They are doing it at a friendly time in regards to where the majority of the users are
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    its just for an hour people calm down
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Why cryptic do so many restarts at the last time?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    YOU HAVE GOT TO BE S***ING ME!!

    Is it not possible for you NOT to do a restart in during a European afternoon?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Is there a reason for this? We haven't received details about the reason behind all of these 'shard restarts'. Thanks. :confused:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I believe it's cuase the shard is not properly leveling out from the load imposed by the new captains.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    If the servers are overworked and that means they're getting more players than expected, I'm all for it. I just hope they get the issue ironed out soon enough that we can keep all of these new captains. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Again? Not that I mind the downtime, but an official explanation would be nice.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    This is what you get for putting your server farm together from stuff you found at Goodwill...

    At launch I could forgive it, not readily, but eventually...but how do you get caught off guard with inadequate infrastructure when it's you guys yourselves that made the game free for everyone on earth?

    There was no more predictable scenario in the world...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Live Long and Suck it scheduled maintenance.:mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012

    It's not bad infrastructure. Daily resets, it's almost certainly a memory leak, aka code. So until they track down the bad code, a server reset will keep us from crashing.

    They are FIXING issues people! Would you rather there was no downtime and NO improvement? Even in the more prime hour areas (EU) this is only an hour.

    Shame on you Cryptic for fixing stuff!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    GenEricII wrote:

    It's not bad infrastructure. Daily resets, it's almost certainly a memory leak, aka code. So until they track down the bad code, a server reset will keep us from crashing.

    They are FIXING issues people! Would you rather there was no downtime and NO improvement? Even in the more prime hour areas (EU) this is only an hour.

    Shame on you Cryptic for fixing stuff!

    I guarantee you that if it was a memory leak they would not be doing daily resets. It would most definitely be small resets much more frequently; not 1 hour downtime per day.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    GenEricII wrote:

    It's not bad infrastructure. Daily resets, it's almost certainly a memory leak, aka code. So until they track down the bad code, a server reset will keep us from crashing.

    They are FIXING issues people! Would you rather there was no downtime and NO improvement? Even in the more prime hour areas (EU) this is only an hour.

    Shame on you Cryptic for fixing stuff!
    It's not that I object to the servers being down more often than a depressed emo, it's the fact that nobody explains why and that they usually manage to pick a prime-time for us EU users.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Shaddei wrote:
    It's not that I object to the servers being down more often than a depressed emo, it's the fact that nobody explains why and that they usually manage to pick a prime-time for us EU users.

    The reason they come at that specific time is due to population. It's not because that's when they are in the office, or because that's when it's convenient to them. It's because it's the time that's most convenient to the most amount of people. The least amount of UU's happen around that time, which is why mait happens then, it sucks for users in that primetime region, but it's all about please the most, and angering the least.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    The least amount of UU's happen around that time, which is why mait happens then, it sucks for users in that primetime region, but it's all about please the most, and angering the least.

    This majority-rules-argument is really unworthy for every democratic society, as they always respect their minorities.
    In addition your arguments are based on a assumption because cryptic never told us the real spreading of customers. If you taking in to consideration, that EU-players are paying much more per player than other players you might lose your argument at all.
    But: the maintance time from 16-17 utc isn`t bad for eu-players. Most people are still working, and for those not working it doesn`t matter if it`s 10-11 or 16-17.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    oh em gee, I can't play my game for an hour tomorrow, will no one save me from my first world problems? :eek:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I see it... It's the new dailly. I say: DILITHIUM :)

    And the usual pro and con rage. Guys... At least respect each others opinions... I mean... it can't get much worse than it already is.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    not funny at all, 7 days in a row.

    you're bluffing Martoni
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Dear Cryptic,
    If you guys expect a daily need for maintenance over the next week as well, would you consider shifting the downtimes around a few times? I understand that this timeframe affects the least amount of players worldwide, but still, causing inconvenience to the same group of users repeatedly can't be a good idea. I think other timezones could easily take a downtime every now and then without much of an issue, and this would help easing the annoyance of your European players.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I don't mind an hour downtime so much. What's funny is that there are still people bringing the "least amount of users" argument, even if this was the explanation for the old (!) maintenance time around noon/early afternoon UTC, and they don't even question that :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Come on Cryptic, this is ridiculous! :mad: :mad: :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Pamapla wrote: »
    Why cryptic do so many restarts at the last time?

    This is a question I'm wondering myself at the moment.
    It would be appreciated if Cryptic would give us an explanation. it would clear up many discussion and questions people are throwing around on the forums.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    The reason they come at that specific time is due to population. It's not because that's when they are in the office, or because that's when it's convenient to them. It's because it's the time that's most convenient to the most amount of people. The least amount of UU's happen around that time, which is why mait happens then, it sucks for users in that primetime region, but it's all about please the most, and angering the least.

    Spoken like someone who lives in the States,go figure :rolleyes:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    We will be bringing down the shard for a restart on Sunday, January 22nd from 8:00AM to 9:00AM PST (1600 to 1700 UTC). We will provide an update when this is complete.

    7th day in a row.. not fun :mad::rolleyes:
This discussion has been closed.