I've been searching for this specific issue, and while there are some that are similar, no one i can find seems to share this particular problem. If you find a solution elsewhere please let me know, but here is my problem.
I have installed (and reinstalled) the game, and logged in at the launcher and patched normally. But when i click ENGAGE, the game doesn't load. I see the cursor thinks for a bit, then stops. I get no loading screen, no black screen, no nothing. I load up task manager and find nothing in programs, but in processes there is gameclient.exe running but taking no cpu and exactly 18mb ram space. (i have as many of those running as many times i clicked the engage button and restarted the launcher)
I have tried a lot of suggestions to other issues that might have been related, but no luck so far.
a few system specs to help.
Win 7 64-bit
i52500k
@3.4ghz
twin 560 ti's in SLI
8gb gskill ram
let me know if anything else might help. Would like to play with my brother but he's now two days ahead of me since I can't load the game.
Comments
If you haven't already, please submit a ticket for this.
http://support.crypticstudios.com/startrekonline
Does that support link still work? The support option from the main website now goes to Perfect World's support site, so I thought the Cryptic one is now defunct. If not, that's great, because I don't have a PW account and therefore can't submit out-of-game tickets...
It actually sounds to me like there's some other process on your computer that's halting it. If you haven't already, please try rebooting your computer.
If that doesn't work, I've got some steps that might help figure out what's wrong, if you're willing.
1. Edit your shortcut to the game. To the end of the Target: line add -console.
2. This will open a DOS-style console window while your launcher does its thing.
3. Start up the game; click Engage.
Now, wait a bit. I'd like to know if the console window goes away before you experience the hanging, or if it sticks around.
If it DOES stick around, you can copy and paste the last few lines of information in it and that should help us see what's wrong.
Thanks!
[F:/Games/STO/Cryptic Studios/Star Trek Online.exe] [Debug] [x86]
console 1
Ready.
Connecting to patchserver.crypticstudios.com:7255
PatchClientLib: connecting to patchserver.crypticstudios.com:7255
PatchClientLib: redirecting to 208.95.184.116:7255
PatchClientLib: skipping unneeded autoupdate CrypticLauncherST
PatchClientLib: successfully connected
AutopatchDialog thread shutting down
While finding unique IPs, converted controllertracker.crypticstudios.com to 208.
95.187.73
While finding unique IPs, converted controllertracker0.crypticstudios.com to 208
.95.185.166
While finding unique IPs, converted controllertracker1.crypticstudios.com to 208
.95.185.169
While finding unique IPs, converted controllertracker2.crypticstudios.com to 208
.95.185.166
While finding unique IPs, converted controllertracker3.crypticstudios.com to 208
.95.185.169
While finding unique IPs, converted controllertracker4.crypticstudios.com to 208
.95.185.166
While finding unique IPs, converted controllertracker5.crypticstudios.com to 208
.95.187.74
While finding unique IPs, converted controllertracker6.crypticstudios.com to 208
.95.185.169
While finding unique IPs, converted controllertracker7.crypticstudios.com to 208
.95.185.166
While finding unique IPs, converted controllertracker8.crypticstudios.com to 208
.95.185.169
While finding unique IPs, converted controllertracker9.crypticstudios.com to 208
.95.185.166
Patch: Got command FIX_STATE
Patch: Got command START_PATCH Startrek:Holodeck
startPatch, current root (null) new Startrek:Holodeck
Connecting with root F:/Games/STO/Cryptic Studios/Star Trek Online/Live
PatchClientLib: connecting to patchserver.crypticstudios.com:7255
PatchClientLib: redirecting to 208.95.184.117:7255
PatchClientLib: skipping unneeded autoupdate CrypticLauncherST
PatchClientLib: successfully connected
PatchClientLib: Using HTTP patching: server stohttppatch.crypticstudios.com port
80 prefix Startrek
Loading manifest: F:/Games/STO/Cryptic Studios/Star Trek Online/Live/.patch/Star
trekClient.manifest...done
Loading hoggs...done. (0.09)
Deleting files...done (0 deleted). (0.00)
Deleting rogue files...done (0 deleted). (0.00)
Examining hoggs...done. (0.23)
Total transfer: 289
(as i launch there is one more line that appears right before both the console and the launcher, it's tough to read but i know it mentioned Path :gotcommand then ended with holodeck something. sorry it goes too fast.)
[F:/Games/STO/Cryptic Studios/Star Trek Online/Live/GameClient.exe] [Debug] [x86
]
RefSystem: Creating NormalHandles table, size 64.
done. (0.17)
Loading logo... done. (0.00)
Preloading DLLs...
that's where it stops. let me know if anyone has any thoughts on what to do.
I.R.W. Raptor's Claw
Storm Eagle Class Warbird Fleet Ha'feh
I have never trusted humans, and I never will