test content
What is the Arc Client?
Install Arc

Extended Maintenance (January 12, 2012)

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited January 2012 in Galactic News Network [PC]
The Holodeck shard is undergoing an extended maintenance. We anticipate the shard will be back online at approximately 1 hour (12:00PM PST / 20:00 UTC). We apologize for any inconvenience.
Post edited by Unknown User on
«134

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Great ^^ Well 4 hours is a really short time for an update...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Nacrana wrote: »
    Great ^^ Well 4 hours is a really short time for an update...

    I think its more like 5 hours
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    At least the websie is accessible, to inform us of the extended maintenance :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    um so that would be 1300est and its now 1400est......is it still down?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I don't suppose it would be possible to have times given in GMT? It's really difficult to know what time things are happening as no idea what US based time zones are. Thanks for all your hard work anyway ^^ Looking forward to seeing new improvements and changes as time progresses!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    The Holodeck shard is undergoing an extended maintenance. We anticipate the shard will be back online at approximately 1 hour (12:00PM PST / 20:00 UTC). We apologize for any inconvenience.

    * Cries...:(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Will the german forum return?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I don't suppose it would be possible to have times given in GMT? It's really difficult to know what time things are happening as no idea what US based time zones are. Thanks for all your hard work anyway ^^ Looking forward to seeing new improvements and changes as time progresses!

    I'd ask this as well. It's easier to calculate your time of gmt then it is from utc.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Loving the new look to the website! :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    pjoiner19 wrote: »
    um so that would be 1300est and its now 1400est......is it still down?

    Actually that would be 15:00 EST
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    when will that be i am in timezone GMT +2 so then it makes it when 11pm? or when someone tell me you should atleast put time for european player so that they know when to excpect the maint to be over
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Lately, it seems like the game is down more than it is up...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Ahh, finally able to learn what's happening. That's a relief.
    As long as what's wrong gets fixed.

    Seems most of us here so far have Life-Time subs. It's not like we're in a hurry, anyway hehe
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Nacrana wrote: »
    Great ^^ Well 4 hours is a really short time for an update...

    In fairness 4 hours is twice their normal time, they're now doing another hour to fix the update. Go figure.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I don't suppose it would be possible to have times given in GMT? It's really difficult to know what time things are happening as no idea what US based time zones are. Thanks for all your hard work anyway ^^ Looking forward to seeing new improvements and changes as time progresses!

    The OP also lists 20:00 UTC. Isn't UTC identical to GMT when Europe is not in Summer Time?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    the look on the forums is awesome :)

    just saying however that at the time of this post the website shows all messed up on firefox latest version

    keep up the great work


    Best Regards
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    website and launcher new stylle looks good, but trieing to brings friends and they not very happy with first day play/update day lol

    hoo well they will get it sometime lol
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I don't suppose it would be possible to have times given in GMT? It's really difficult to know what time things are happening as no idea what US based time zones are. Thanks for all your hard work anyway ^^ Looking forward to seeing new improvements and changes as time progresses!

    Gmt is 4 hours behind EST. PST is roughly 3 hours behind EST (given that you live on the east coast of North America) it was suppose to be up at around one. f you live in the UK then its somewheres like 7 hours ahead of GMT. so a standard 1000pst means 1700GMT
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    pjoiner19 wrote: »
    um so that would be 1300est and its now 1400est......is it still down?

    I'm seeing their post as saying 12:00 PST, which would be 3 pm US Eastern time, and 8 pm across the pond in jolly ol' England.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Valisar wrote:
    Actually that would be 15:00 EST

    ah ok i was an hour, thanks
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    the look on the forums is awesome :)

    just saying however that at the time of this post the website shows all messed up on firefox latest version

    keep up the great work


    Best Regards

    Just gotta clear your cache and refresh it will be fine after lol
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    DT started at 0900 EST, according to the post above DT is to be till 1500 EST which is a total of 6 hours.. not 4 and not 5... 6 hours.... just thought id clarify for all you having trouble with math... LOL
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Is 20 UTC supposed to be 22 (GMT+2) or GMT +3 like the start of the maintenance?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    The new site is nice as is the new launcher, too bad the Login server doesn't work, which makes the game a moot point.

    Console isn't helpful either:
    Done loading Loginscreen_Teleporter (0.03)
    Signed into Vivox (https://www.trekp.vivox.com/api2)
    Login failure: Connection to the login server timed out.
    UNACCOUNTED FOR (68.47)
    Loading UITextureAssembly... done (1904 UITextureAssembly). (0.06)
    Loading UIStyleFont... done (193 UIStyleFont). (0.00)
    Loading UIStyleBar... done (408 UIStyleBar). (0.00)
    Patch Streaming: Entering inactivity
    Login failure: Connection to the login server timed out.
    Login failure: Connection to the login server timed out.
    Login failure: Connection to the login server timed out.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I must play!!:( ......i guess i can wait.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    PST is GMT or UTC -8 hrs, so 12PM PST would be 8PM UTC, or 20:00. Thiis would not include any local time adjustments for winter.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    The new site is nice as is the new launcher, too bad the Login server doesn't work, which makes the game a moot point.

    Agreed, couldn't access the game all morning, hope they give out complimentary Dilithium for all the Duty Officer missions I couldn't start.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I wonder if they accidentally deployed F2P and are now fixing it...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    The Holodeck shard is undergoing an extended maintenance. We anticipate the shard will be back online at approximately 1 hour (12:00PM PST / 20:00 UTC). We apologize for any inconvenience.

    i gopwe you fixed "The Foundry" not working for Silver players?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Yeah, but the server has been down since 2pm GMT. For those not counting, thats six hours, assuming its back up at 8pm. Once again, Europeans are shafted... Be fair about maintenance times.. I assume you want our money just as much as you want North Americans?

    I don't see why we have to be inconvenienced so much for the benefit of a group of other players based on their timezone, constantly? Why not share the burden abit more fairly? Is that so unreasonable to ask?
This discussion has been closed.