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Ground Tray and Tray Hotkeys STOP WORKING!!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited February 2012 in Controls and User Interface
Without any rhyme or reason, the number keys (Tray Hotkeys) stop responding in the middle of some missions. Normal controls work fine, but I can't fire any weapons or use any powers. Even clicking the icons in the tray itself does nothing. Beaming out and back in has about a 40% success rate at restoring the ground tray's functionality, but beaming out in the middle of some story missions can make it near impossible to finish the mission without restarting and losing all your progress.

It's not even that the missions start off with the keys not working; it usually happens part-way through. It's not keys sticking; my keyboard is less than a week old, and the number keys work properly on other applications.

Needless to say, this bug is a showstopper!
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Elsaud wrote:
    Without any rhyme or reason, the number keys (Tray Hotkeys) stop responding in the middle of some missions. Normal controls work fine, but I can't fire any weapons or use any powers. Even clicking the icons in the tray itself does nothing. Beaming out and back in has about a 40% success rate at restoring the ground tray's functionality, but beaming out in the middle of some story missions can make it near impossible to finish the mission without restarting and losing all your progress.

    It's not even that the missions start off with the keys not working; it usually happens part-way through. It's not keys sticking; my keyboard is less than a week old, and the number keys work properly on other applications.

    Needless to say, this bug is a showstopper!

    I have this bug sometimes in a STF, and when there is a timer going and 1 player must log out in back in (this the only way to get it to work again) you are 1 player down for a minute or 3.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    This bug has been in the game since day 1.

    The only way I've figured out how to stop it without logging is to Alt-tab out of the game and type something.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    kostamojen wrote: »
    This bug has been in the game since day 1.

    The only way I've figured out how to stop it without logging is to Alt-tab out of the game and type something.

    Maybe it's just me, but you'd think they'd make sure the game worked before they started charging money for it. I'm starting to wonder if maybe the switch to F2P is just because they can't be assed to fix all the bugs in the game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    This happenned to me too today when running KA ground normal..

    Everything was ok.. killing the borg, using my abilities in shooter mode/rpg mode.. just ok.

    Suddenly, my char became "peaceful".. I could move, run, jump.. but I could not shoot or use abilities.
    Not in RPG mode, not in shooter mode, not by the keys, not by clicking the UI...

    Logging in an out again didn't solve the problem.. had to quit the STF and get the 1-hour ban... When back in sector space, everything was fine again.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I can't help but notice that in the nearly 2 weeks since I posted this problem, no one from Cryptic has bothered to respond to this thread.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I have this bug now aswell. It has only just started happening this last couple of days. Half way through the mission, I can't use my weapons or any abilities at all. Really annoying as I have to log out and restart the mission
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Just minimize your game window and maximize it back, and that solves the problem. You can even do it mid-mission ... it won't log you out and you will not lose mission progress.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    This happenned to me too today when running KA ground normal..

    Everything was ok.. killing the borg, using my abilities in shooter mode/rpg mode.. just ok.

    Suddenly, my char became "peaceful".. I could move, run, jump.. but I could not shoot or use abilities.
    Not in RPG mode, not in shooter mode, not by the keys, not by clicking the UI...

    Logging in an out again didn't solve the problem.. had to quit the STF and get the 1-hour ban... When back in sector space, everything was fine again.

    The same thing happen to me when I was fighting the Breen in one of the the Defari (Miss spelled) missions. Lucky my squad took care of the Breen for me. Sounds like a real GAME STOPPER BUG that is universal.

    I would love to have the chance to see how my new ground skills work but I can't do that if my toon is bugged can I? :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I have had this happen to me several times in the last few weeks, but only when I'm doing ground STF's. I havn't tried the alt-tab fix, I've had to log out and log back in as fast as possible so I don't get knocked out of the STF. I have bugged this too. Wish I could find the bug report number so I can post it here. the biggest problem is that this bug is that it is happening during STF's which are time crunches, so not many people take the time to bug it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    You can fill out a bug report after the mission is over. I keeps the last mission you did in the queue on the bug report window.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Elsaud wrote:
    I can't help but notice that in the nearly 2 weeks since I posted this problem, no one from Cryptic has bothered to respond to this thread.

    They can't read them all. Did you submit a support ticket?
    I have had a few replies from support requests but don't expect one from a bug report.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    This has happened to me in PvP a few times. I t only happens after I die the first time in a match. I have to log out then back in to fix the problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Pollywog wrote: »
    They can't read them all. Did you submit a support ticket?
    I have had a few replies from support requests but don't expect one from a bug report.

    Yes, I posted a bug report every time it happened.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    This has started to happen to me just in the last couple of days.

    Never happened in the almost a year I have been playing then *boing* here it is; coincidentally or not, the same day I gain the ability to right click on the 1 & 2 slots and allow my weapons to auto-fire.

    The alt-tabbing is only semi-effective and seems to gain me the ability to use the rest of the shortcut bar, but for some reason, not 1 & 2.

    However when you bind this stuff to ALT, there doesn't seem to be any issue at all. vOv

    Ground fighting is my favorite part of the game, so making it unplayable will be a show-stopper for me, sadly.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    same problem here.

    In a storyline mission near the end i could not use any skills.
    I could walk, loot and holster my weapon and zoom but couldn´t shoot.
    Alt+Tab didn´t help.
    Adjust keybindings to shoot at a letter didn´t help.
    Pressing a number marked my icon in the shortcut bar green for a bit of a second, but it did nothing.

    Mayor bug, this is annoying.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2012
    Getting the same problem myself :(

    It sucks. Seems to only happen in Ground PvP. Which sucks
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2012
    I was on a pretty long run without it, but in the last few days it's been happening more often. Only in ground PvP, seemingly at random. Logging out and back in fixes it.
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