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Unable to Play Post Season 5 Update

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I thought the game had pre-patched season 5 last night, but when I logged in today, the game patched season 5. Once it was done, I hit engage, went to the loading screen, and the game crashed. I tried "force verify," but the game crashed again after getting to the loading screen. I tried safe mode, but the game still crashed at the loading screen.

Out of curiousity, I tried the tribble server, and I got the same problem.

I was able to log in last night without a problem, and this just started today after the patch.

Does anyone have any idea what I might do to fix this?

Thanks in advance.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Having the same problem.

    Season 5 patch for holodeck gets to 97-99% and the crashes. However I can log into tribble just fine.

    Been playing since closed beta, never had a problem like this before.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    I had the same problem this morning when the servers came up. After a couple attempts I was able to get into the game but had severe rubberbanding issues.

    Now when I attempt to log in the launcher gets to "Patching..."

    ...and then nothing else. It just hangs there, no progress meter no, checking the version and skipping to "Engage", nothing.

    I've tried running a force verify but it won't work/it's not even getting to that part. I tried renewing my IP address, and that didn't work either.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    I fixed it on my end. I had to go back in and click the box for "run as administrator" again. Try that if you are still having a problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    I'm having the same problem. Sometimes I get into the game, sometimes only to the character select screen, and sometimes not even that far. I've uninstalled and re-installed four times now, updated my drivers, run as administrator, forced verification and enabled safe mode. The best I've been able to do is log in and see that I need a respec, put points into weapons and then mouse over batteries - it's at this point that the game pukes. Sometimes I get a Cryptic error dialog and sometimes just the windows 7 "GameClient.exe has stopped working" dialog.

    I'd really like to give season 5 a run but if I can't get in ... well ... not much sense in paying, is there?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Same problem here. Nothing Ive found works
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    I'm guessing tech support takes the weekend off since I they don't seem to be responding to thread and I haven't had a response on my ticket I opened Friday night :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    i also am stuck at the ptching screen for 3 days now this is annoying
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    I have been having the same problem, not being able to log on since Thursday. I've tried deleting the game, deleting the hogg files and re-patching and running the game on a different hard drive on my computer, force verifying also does no good, still can't log on. sometimes I am able to log on but the game will crash in 3 minutes or less or game client will crash while patching. this is driving me crazy! :mad:
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