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Game stuck "Patching"

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi all

Was wondering if this has been seen or there is a cure. I seem to be able to play ok for a while, but because if my ISP (Verizon is HORRIBLE), I will periodically get disconnected. When i try to return, I log in and the game gets to the "patching" section and gets stuck there forever....at least for a few hours before I stopped trying. I have tried to "force verify" etc to no avail. Thanks for any help
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    One more thing.....Because this has happened before (I fixed it by repatching 11 GB!) I took the entire Cryptic folder after the patches were applied, and copied it to a safe location. Even running the game from this new copied folder, it still gets stuck at "patching" Its almost as if the problem is on their end..any help appreciated
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Inkidu wrote:
    One more thing.....Because this has happened before (I fixed it by repatching 11 GB!) I took the entire Cryptic folder after the patches were applied, and copied it to a safe location. Even running the game from this new copied folder, it still gets stuck at "patching" Its almost as if the problem is on their end..any help appreciated

    you mean the launcher displays the word "PATCH" in the blue field in the launcher and just hangs there? If so, just reclick the server (holodeck/tribble) and it then updates the launcher screen and displays "ENGAGE". It happens to me sometimes. Think it is a refresh problem with the launcher and not anything wonkie with the patch process.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Negative....on the bottom left, it quickly displays "loading launcher", says a version number and then
    Patching" in small letters....its on the opposite side of where "engage" would be. Mine says "Cancel" not engage, referring to the patch process but it seems to be locked up....i hit the cancel and that does nothing though the "visit the C Store" will work etc so.....looking around it seems this is not an uncommon problem. Searching the forum using the keys "patching" and "stuck" shows many had this problem but so far...either they all quit or didn't post how they fixed it
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Ok...I fixed it.....JT gave me an idea. I went to task manager, and even though none were visible, there were several programs running in STO after the crash....open windows task manager, and close any error reorting STO items etc
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