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Cant stay logged in

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I live in West Central Florida I have Roadrunner Tampa Bay as my ISP I log in the launcher is very slow in loading and once I get in to the game half the time it times out when I do get in my buttons are blank and I get server not responding and am kicked shortly thereafter. Ive done speed tests and download tests and its not on my end. Everything is checking out. I have all day to play today but I cant please help.
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    speedtest only checks icmp ping connection which is rarely filtered by routers and only a partial check.

    post the results of a tracert patchserver.crypticstudios.com

    and a nettest

    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    nettest needs to be set to run as admin on win7 and vista systems and be allowed by firewalls and antivirus to work.
    reading below 250 in columns 1 and 3 and less than 14 in column 2 likely will have disconnects and lag problems.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Today i got lagged out and now i cant even play. I have 79 ping to the server and im getting crazy low transfer rates. I dont know why...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    I'm in the same boat. I live in Tampa and have Brighthouse as my ISP. Ever since yesterday I've had massive lag, rubberbanding, disconnects, and difficulty logging in. It's basically unplayable at this point.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Haglahay wrote:
    I'm in the same boat. I live in Tampa and have Brighthouse as my ISP. Ever since yesterday I've had massive lag, rubberbanding, disconnects, and difficulty logging in. It's basically unplayable at this point.

    Thats it exactly I have Brighthouse and live up in Citrus County. Seems we are having an issue between Brighthouse/Roadrunner and Cryptic
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Yeah, same thing here. Brighthouse in Clearwater. It's been terrible all night. Can't even walk or fly straight and frequent disconnects.
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