I bought this game before it was released and got the lifetime edition. I don't think I ever once played the game, I kind of forgot about it. Anyway, I tried playing it today and it is saying my account needs a profuct key, but I don't know where the hell it is. Can someone help me? I also think I either bought it off of here, or on steam. Most likely here.
if you bought the game as a digital download the product key would have been in the invoiced email.
If you bought it as a digital download from Cryptic the product would have been aplied to your account (usually in the section titled unused keys)
if you bought it from steam the key would be in the steam menu manage game CD key
there is a difference from buying the lifetime subscription and buying the game just to clarify. specially since you said you bought the game before it game out. When it first came out ,If my memory is correct, you had to by the game and the lifetime subscription as two purchases.
i also bought STO digitally and didnt receive my prodct key... i need help
First off: Welcome to STO...
Second: Sice you're new, you should know, that reactivating old threads that havnt been posted in, in more than 30 days is a no-go. SInce you're new, I doubt it will have consequences for you though.
Now to what you're asking:
What you need to do is to contact the retailer or online shop where you bought the game, and make them aware of the issue.
Sadly there is nothing anyone here on the forums can do for you.
Second: Sice you're new, you should know, that reactivating old threads that havnt been posted in, in more than 30 days is a no-go. SInce you're new, I doubt it will have consequences for you though.
The dates on the forum are in US format (MM-DD-YYYY). The post that was replied to was less than two weeks old.
Comments
If you bought it as a digital download from Cryptic the product would have been aplied to your account (usually in the section titled unused keys)
if you bought it from steam the key would be in the steam menu manage game CD key
there is a difference from buying the lifetime subscription and buying the game just to clarify. specially since you said you bought the game before it game out. When it first came out ,If my memory is correct, you had to by the game and the lifetime subscription as two purchases.
First off: Welcome to STO...
Second: Sice you're new, you should know, that reactivating old threads that havnt been posted in, in more than 30 days is a no-go. SInce you're new, I doubt it will have consequences for you though.
Now to what you're asking:
What you need to do is to contact the retailer or online shop where you bought the game, and make them aware of the issue.
Sadly there is nothing anyone here on the forums can do for you.
The dates on the forum are in US format (MM-DD-YYYY). The post that was replied to was less than two weeks old.