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Account error and can’t patch game?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I have just download Star Trek Online off Steam and when I launch it into the Cryptic game launcher it says an account error occurred and it says I haven’t purchased the game. But I have and it even says it on my account on the website and in the top right hand corner it has a red dot and says the servers are down, but on the website it says there up so what’s up with that?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    did you activate a subscription plan? the game is not free to play yet and you must have an active subscription to patch and play.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Yeah I brought the game a long time ago and used to play it and now I wanted to start playing again so I might have to re-new my suscription for a month or so but thanks for the advice. :)
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