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What is the Arc Client?
Install Arc

unable to get past the front gate

SystemSystem Member, NoReporting Posts: 178,019 Arc User
have issues
canot patch at start up
account error
have purchased form jb hi fi shop
entered official serial

cant play game

please help

e-mail watpace3@ bigpond.net.au
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    the game is not free to play yet. you have to setup a subscription plan before you can patch and play.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    thank you for the reply

    Have account and have entered reg key but still no luck.

    I like you r e-mail sounds like you are a switched on person with wise words of thoughts..........


    just my luck :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Hi there,

    I seem to be in a similar boat- I used to be a member, however cancelled around a year and a bit ago due to having no funds! Am I able to play tribble or do I have to pay to play it?

    Regards,

    DG
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    I believe right now you have to have a paid (active ) subscription to test on tribble.
    the game is not free to play yet and testing is not open testing.
    to clarify my previous post to paceman3

    you need to do all these steps

    1. buy the game(sound like you did this)
    2. enter the retail key (sounds like you did this)
    3. select a renewing subscriptiopn (required) (not sure if you did the rest of the steps)
    4. enter how you plan to pay for the subscription once it starts
    5. wait for cryptic to validate the payment type. (they do it in batchs so time varies)

    then your account will be active withthe 30 days subscription bonus.

    if you used a credit card or paypal then you wil not be charged for the subscription until after the 30 day bonus.

    if you use a gametime card then the 30 days will be added to the time of the gamecard ie 30 day gamecard + 30 day bonus = 60 dayes before you have to enter antoher game card to play.

    if you skip any of these steps then the game will not be active
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    Pegasus, you hit the nail on the head- thanks for clarifying!
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