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Just bought, please help re launcher

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi

I just bought and installed sto, It installed fine, but now I can't get past the

cryptic launcher autoupdate

I have seen others with this problem, but no clear answer.
I have treid running 'nettest' but it just says
"timed out" when I try and use it and hit return to close.

I have turned off my comodo, so its not that

Thanks for any help guys (and gals)

p.s. I have done a dxdiag which part should I post (its huge)?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    be sure the nettest is allowed net access by your firewall and antivirus programs
    also if using win7 or vista it must be set to run as admin.
    as far as the dxdiag post the whole thing. copy and paste over several posts if you can not attach the file
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited November 2011
    I got it working. It turns out COMODO even when closed was still somehow blocking me. It is now uninstalled forever and I am trying zone alarm instead

    thanks for getting back to me though. :D
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