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Can't join test shards?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I apologize if this is in the wrong spot/forum/whatever, but I have been trying to join the Test Servers for about 2 weeks now with no success. I'm on the STO frontpage, go over to Support, then click Public Test. I click the Sign Up button on the bottom of the page, and all I've ever gotten is a message on the top of the screen that says "There was an error in the signup process".

Am I on the wrong sign up screen? Is there something someplace else I'm supposed to be clicking? Are the test shards not taking applicants at the moment? I'm probably doing something wrong, but I have no earthly idea what.
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