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Freezing and Unresponsive Keyboard controls

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I just bought the game today and I played for a good four hours straight on max settings this morning with no problems at all. I closed out of the game to take a break, and then started it back up, the game froze when I loaded in, I could still hear sound but nothing was moving, task manager said the game was still running though. I restarted the game it froze again, I restarted again and this time the game loaded up no freezing at all so I go to move my character and I discover that my keyboard isn't working, not one command is working. So I crtl-alt-del out and restart, this time it froze while loading. These problems seem to be random every time i start the game I have no clue why any of this is happening, I even reinstalled the game and got the same result. I have bought the game on steam and have validated and defraged the game.

specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: FX6840
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8184MB RAM
Page File: 3353MB used, 13010MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
Card name: ATI Radeon HD 5700 Series
Keyboard: G510
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    run the game in safe mode with verification but when setting up your video settings disable post proccessing (ati cards have an issue with that atm just a shot in the dark if its causing your freezing issues) also make sure you have full access on your firewall for gameclient.exe as somtimes if it cannot reach the patch server during th loadscreen it will crash to desktop.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    run the game in safe mode with verification but when setting up your video settings disable post proccessing (ati cards have an issue with that atm just a shot in the dark if its causing your freezing issues) also make sure you have full access on your firewall for gameclient.exe as somtimes if it cannot reach the patch server during th loadscreen it will crash to desktop.

    Thanks, I think I have found the problem though. Its a little program named "Xfire" after shutting that down the game works fine. I think I might post something on their forums about this. I got the idea of turning xfire off from this post http://forums.startrekonline.com/showthread.php?t=223156
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Thanks, I think I have found the problem though. Its a little program named "Xfire" after shutting that down the game works fine. I think I might post something on their forums about this. I got the idea of turning xfire off from this post http://forums.startrekonline.com/showthread.php?t=223156

    ye xfire has been having a problem reading the sto gameclient properly since season 4 came out
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