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Anybody else have this problem or know how to fix it?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited October 2011 in Graphical and Sound Issues
I recently had to switch ISPs, which took me offline for a time, I got back, patched up, and suddenly, this.

It goes away for a time if I switch aspect ratios, but that's not even a workaround insomuch as a temporary reprieve.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I don't think this has anything to do with your ISP. Did you try Force Verifying the files using the Launcher? Here's how you do it:

    1. Start the launcher, but do not login
    2. Click the Options link in the top right
    3. Select 'Force Verify'. It is the 4th option down on the left.
    4. Login using the launcher

    File verification will take 10 to 20 minutes depending on hardware.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Darkpsy wrote: »
    I don't think this has anything to do with your ISP. Did you try Force Verifying the files using the Launcher? Here's how you do it:

    1. Start the launcher, but do not login
    2. Click the Options link in the top right
    3. Select 'Force Verify'. It is the 4th option down on the left.
    4. Login using the launcher

    File verification will take 10 to 20 minutes depending on hardware.

    Tried it, still happening.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Make sure you are running in full screen mode in the game options. Kicking the game into Windowed can cause some strange things to happen. If you're already in full screen mode, try setting it to something different, hitting apply, then switching it back, then hitting apply again.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    JCSWW wrote: »
    Make sure you are running in full screen mode in the game options. Kicking the game into Windowed can cause some strange things to happen. If you're already in full screen mode, try setting it to something different, hitting apply, then switching it back, then hitting apply again.

    That actually made it worse, after doing so, the screen would be completely black, with only the cursor visible, I could hover it over the buttons on the UI and I would get the beeping sounds, and I could even press them, but I couldn't see anything but the cursor.

    OK, so not only is the blur affect still happening intermittently, but even during the periods immediately after the fix, I'm getting the color distortions, and even when those aren't happening, my ship is going invisible at times except for it's engine trails, windows, and ship name and registry marks.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    sounds like a directx(if the game uses that), or video card problem. basically your computer is taking a TRIBBLE trying to render the game. check directx, and video drivers. if that doesnt work, i would worry about your video card's time being soon up
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    not sure if it will help but try going into advanced video options and turning post-processing off.

    i have a similar problem with it on tho not quite as bad
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    System specs and your video card driver version might be a big help. Although the Force Verify command can help sometimes, maybe try completely reinstalling the game if it turns out it's not hardware related.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I have a Nvidia Geforce 6150SE nForce 430, my driver is the latest update (as decided by both the Windows Driver update tool and Nvidias own scan), and I'm not having any problems with any other games I play (Red Alert 3, Civilization 4, Minecraft)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Katic wrote: »
    I have a Nvidia Geforce 6150SE nForce 430, my driver is the latest update (as decided by both the Windows Driver update tool and Nvidias own scan), and I'm not having any problems with any other games I play (Red Alert 3, Civilization 4, Minecraft)

    I'll check with my buddy who runs something similar to that. She had to reinstall though but wasn't entirely sure what had caused her similar issue. That card meets the very low end of the requirements for this game. It's Friday though so I more than likely won't be able to catch her until late tonight. Until then, you might want to try putting everyone on its absolutely lowest setting, restarting the game, and seeing if the issue continues. If it does, thent eh reinstall might be something to look at. If the issue goes away, then try uping the odd setting, applying it, and restarting the game if necessary for it to take in order to figure out what your GPU can handle.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    JCSWW wrote: »
    I'll check with my buddy who runs something similar to that. She had to reinstall though but wasn't entirely sure what had caused her similar issue. That card meets the very low end of the requirements for this game. It's Friday though so I more than likely won't be able to catch her until late tonight. Until then, you might want to try putting everyone on its absolutely lowest setting, restarting the game, and seeing if the issue continues. If it does, thent eh reinstall might be something to look at. If the issue goes away, then try uping the odd setting, applying it, and restarting the game if necessary for it to take in order to figure out what your GPU can handle.

    I've been playing on the lowest settings since launch, and never had a problem until now.

    That's partially why I thibnk it might have something to do with my ISP, I've switched from AT&T DSL to Mediacom Cable internet.

    I've also switched from a 20 inch monitor to a 44 inch HDTV, but again, I'm not having any problems with anything else.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Are the resolutions different fromt he 20" to your HDTV? An increase in resolution might be something to look at. If STO is starved for bandwidth, you'll just disconnect. If you think it might be an internet issue, try selecting the US proxy from the launcher options. You might want to check the specs of your HDTV also as some don't necessarily make great monitors. HDMI compliance with your port and/or cable might be contributing to the cause also. Gotta love variables. :P
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    JCSWW wrote: »
    Are the resolutions different fromt he 20" to your HDTV? An increase in resolution might be something to look at. If STO is starved for bandwidth, you'll just disconnect. If you think it might be an internet issue, try selecting the US proxy from the launcher options. You might want to check the specs of your HDTV also as some don't necessarily make great monitors. HDMI compliance with your port and/or cable might be contributing to the cause also. Gotta love variables. :P

    Ok, as an experiment, I hauled out my old monitor and hooked it up. The problem is not the TV.

    I've tried every aspect ratio, display mode, full-screen resolution and refresh rate. I've put in a bug report.

    I'm going to go ahead and file a ticket, it's my last resort.

    I do appreciate all the well-intentioned advice and efforts, thank you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Anytime Katic!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    The strangest darn thing..

    I decided to try fiddling with my settings one last time, and on minimum settings plus 2X Antialiasing, everything works.

    It's the weirdest darn thing..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Katic wrote: »
    The strangest darn thing..

    I decided to try fiddling with my settings one last time, and on minimum settings plus 2X Antialiasing, everything works.

    It's the weirdest darn thing..

    Sounds like Cryptic broke something to do with turning AA off and no one has really noticed. Glad it's working you.
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