Hello, i used to play STO, but now when i want to play again i miss my character. Its gone.. Any advise or tips what should i do? Someone from Cryptic with solution would be great, because when i try to send a ticket they said that they cant help me...
Comments
Did you delete your character when you stopped playing it at the time? If so, just simply make a new one. Plus Cryptic's STO customer service has been the poorest since its started due to mostly laziness, understaffed or lack of care (TRUST ME I KNOW).
With Perfect World now having STO, that area of Cryptic should defintiely see improvement as lack of customer service is an insult to gamers that play ANY product.
Poorest service? Ahh bad news... Pffff
Holodeck is the main, and all characters should remain unaffected.
Tribble is the free to play sever - this did get a wipe.
Redshirt is the new test sever. - this will have been empty.
the character page has never worked correctly since day one. dont rely on that for accurate info.
the tribble test characters will have been wiped. everyone's was, as sometimes happens on test severs