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Error decompressing data

SystemSystem Member, NoReporting Posts: 178,019 Arc User
'"Fatal Error: Error decompressing data. Verifying Files in the launcher may fix this issue: Bin/Categories. Bin "

I'm trying to re-install STO on my girlfriend's laptop. Just did a complete re-installation of her Vista system to remedy another recalcitrant software problem. STO worked previously, not now. System - Dell Inspiron 1520, Vista sp2, IE9, Kapersky internet security.

I read other posts on the subject - I tried disabling the Kapersky during re-download of patch. Also, other posts' error messages refer to specific files.

Another problem is girlfiend has only 5GB monthly allowance - already exceeded on first day!

Could the problem be with the initial download rather than the patch? I haven't tried downloading that with Kapersky disabled.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I'm having the same problem.

    If I redownload the client and/or run the full patch (dynamic patching off. Took 3 hours :eek:), I can play one session. Maybe two...
    But if I go do something else for a while, it starts crashing again with this error.
    Verifying doesn't help, either.

    It's the same error (Error decompressing data. Try verifying. blablabla bad CRC, blablabla),
    but with a different file every time, mostly texture or object files, though.

    When it doesn't crash, though, it runs beautifully. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I too am suffering from the decompression error with many different files during the loading of different levels.
    E.G. All borg space levels, several ground levels, etc.

    Verify does not fix it, patching is stalled after each error.
    E.G. I cannot patch after each error and must restart my computer to run the patcher.

    When the patcher stalls it says: "Patching" and does not patch.

    Computer is a custom build:

    Windows 7 64-bit

    ASUS P5KPL-CM motherboard
    Nvidia GTX 260
    4gigs RAM
    2gigs VRAM
    1920x1080 res 60Hz
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Patching stalls because GameClient.exe is still running. Open Task Manager and kill the process.

    Whatever caused the decompression error is still there though. I'm getting it every time I get close to an Anomalous Technological Reading.
    furryangel wrote: »
    I too am suffering from the decompression error with many different files during the loading of different levels.
    E.G. All borg space levels, several ground levels, etc.

    Verify does not fix it, patching is stalled after each error.
    E.G. I cannot patch after each error and must restart my computer to run the patcher.

    When the patcher stalls it says: "Patching" and does not patch.

    Computer is a custom build:

    Windows 7 64-bit

    ASUS P5KPL-CM motherboard
    Nvidia GTX 260
    4gigs RAM
    2gigs VRAM
    1920x1080 res 60Hz
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I made a fresh installation from the game disc and re-downloaded the patch - now works. Differences - installation from game disc not download, Kapersky was disabled during installation and patch, file location programs folder not user folder.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    using the program folder for the game under vista and win7 will cause problems with the game.
    Quote from coderanger....

    Fun fact, the game will break pretty frequently if you install to Program Files under Vista or Win7 because of a new security feature called Virtual Store (short version: it intercepts and rewrites file writes inside prog files to go somewhere else). That is why it is no longer the default install location on those platforms. There is no permanent way to disable this feature of Windows, so installing outside of Program Files is the best option. The "correct" place according to MS for this would be C:\ProgramData, but more games use Users\Public\Games that we wanted to go with the clearer one. The More You Know.
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