test content
What is the Arc Client?
Install Arc

GameClient error/crash.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Ok so yesterday it all worked fine.

Today I load up and it all freezes on the white gameclient screen.

Loading, please wait...

And thats all it does, on both CO and STO launchers one via steam other not, both doing exactly the same, they just freeze.

So can't play either...

Help.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    i am also having same problem im trying to redo the patch and see if that works anyone else have advise what to try
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    same issue, been try'n to play for weeks.. gets to loading and crashes. I think i got to play once in that time for bout half an hour only to find out DS9 under siege still isn't working for RA :-/

    EDIT: just tried in safe mode and got in but it then crashed a few seconds later.

    trying a force verify now but doubt i'll make much difference.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    figured out my problem

    I closed XFire and it worked right away. saw it in another post... ty whoever posted it i forgot.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I dont know what has happened to the launcher. I have been playing STO since Beta and NEVER had any problems until September. Now the launcher crashes and I cannot get past it. If anyone has Ideas or fixes please advise.

    Thanks!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I also can't get past the launcher. I input username and password and the launcher crashes every single time.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Okay, I seemed to have been able to fix this problem. I looked through the forums and read something about "run as admin". That works for me.

    Right click the STO.exe and "Run As..." then choose Administration. Enter your admin password and see if that helps you guys. Like I said, worked for me in STO and CO.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Devem wrote: »
    Okay, I seemed to have been able to fix this problem. I looked through the forums and read something about "run as admin". That works for me.

    Right click the STO.exe and "Run As..." then choose Administration. Enter your admin password and see if that helps you guys. Like I said, worked for me in STO and CO.

    Didn't work for me. Launcher stills crashes after username/password insertion.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Having the same problem on STO holodeck, and Tribble. Seems to be stuck on "patching" Holodeck. Won't switch to patching tribble. Hitting cancel doesn't work.

    If I wait long enough it crashes and asks me to send a ticket to cryptic.

    Tried the "run as administrator" no luck

    Launcher version CL_2011_09_27_13_08
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    I can't even see my launcher version... Doesn't show....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    Devem wrote: »
    Okay, I seemed to have been able to fix this problem. I looked through the forums and read something about "run as admin". That works for me.

    Right click the STO.exe and "Run As..." then choose Administration. Enter your admin password and see if that helps you guys. Like I said, worked for me in STO and CO.

    You can add a little helpful step here. Right-click the shortcut to STO, and choose 'properties'. Choose the compatability tab, and at the bottom there is a box to check 'Run as Administrator'. Once you do that, everytime you launch it, it will run it the way you want.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited October 2011
    5280 wrote:
    Having the same problem on STO holodeck, and Tribble. Seems to be stuck on "patching" Holodeck. Won't switch to patching tribble. Hitting cancel doesn't work.

    If I wait long enough it crashes and asks me to send a ticket to cryptic.

    Tried the "run as administrator" no luck

    Launcher version CL_2011_09_27_13_08

    I'm not sure if a proxy server will help you, but you can try that. Click 'options' on the launch (small link at the top, and choose a proxy server).

    Additionally: Inside the options, in the advanced section, add : -console (and click 'Ok')
    You can try disabling steam/x-fire , too. Could help, if applicable.
Sign In or Register to comment.