I'm trying to log in and I'm getting messages from the launcher saying that it is 'trying to update please be patient' and then I get a 'patch error' saying 'patch client got a message while it was in a state with no response funciton' - and it's not letting me log in.
I tried to log in via the gameclient directly and got to the login screen and then timeout - not able to access account server..
Never come across this before - does anyone have any ideas what I can do to try and trouble shoot?
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms 192.168.1.1
2 11 ms 50 ms 29 ms cpc2-stev6-2-0-gw.9-2.cable.virginmedia.com [213
.107.88.1]
3 13 ms 10 ms 11 ms lutn-core-1b-ae3-2489.network.virginmedia.net [8
0.4.208.169]
4 13 ms 31 ms 25 ms nrth-bb-1b-as5-0.network.virginmedia.net [213.10
5.175.153]
5 21 ms 20 ms 10 ms nrth-tmr-2-ae6-0.network.virginmedia.net [213.10
5.159.34]
6 26 ms 15 ms 26 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
7 27 ms 38 ms 25 ms te3-3.mpd01.lon02.atlas.cogentco.com [130.117.14
.141]
8 29 ms 48 ms 16 ms te1-2.ccr01.lon02.atlas.cogentco.com [130.117.50
.138]
9 29 ms 24 ms 12 ms te9-2.mpd02.lon01.atlas.cogentco.com [130.117.48
.153]
10 176 ms 89 ms 114 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54
.57.161]
11 157 ms 118 ms 90 ms te0-2-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.43.57]
12 184 ms 115 ms 204 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
13 121 ms 104 ms 91 ms 38.111.40.114
14 103 ms 100 ms 92 ms 208.95.185.41
You should really post this in the Support part of the forums, as you are likely to get more help there. Just a little helpfull FYI for the next time time you have tech problems
Comments
try changing proxy server (launcher settings).
try a force verify (again launcher settings.
if all that fails leave it for a bit and try later, if still no id log a ticket.
I don't seem to be able to copy my nettext but all results seem very low on all ports - about 15 - 30kb.... my tracert is as follows:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Johhanne>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms 192.168.1.1
2 11 ms 50 ms 29 ms cpc2-stev6-2-0-gw.9-2.cable.virginmedia.com [213
.107.88.1]
3 13 ms 10 ms 11 ms lutn-core-1b-ae3-2489.network.virginmedia.net [8
0.4.208.169]
4 13 ms 31 ms 25 ms nrth-bb-1b-as5-0.network.virginmedia.net [213.10
5.175.153]
5 21 ms 20 ms 10 ms nrth-tmr-2-ae6-0.network.virginmedia.net [213.10
5.159.34]
6 26 ms 15 ms 26 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
7 27 ms 38 ms 25 ms te3-3.mpd01.lon02.atlas.cogentco.com [130.117.14
.141]
8 29 ms 48 ms 16 ms te1-2.ccr01.lon02.atlas.cogentco.com [130.117.50
.138]
9 29 ms 24 ms 12 ms te9-2.mpd02.lon01.atlas.cogentco.com [130.117.48
.153]
10 176 ms 89 ms 114 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54
.57.161]
11 157 ms 118 ms 90 ms te0-2-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.43.57]
12 184 ms 115 ms 204 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
13 121 ms 104 ms 91 ms 38.111.40.114
14 103 ms 100 ms 92 ms 208.95.185.41
Trace complete.
Not sure if that means anything to anyone?
Jo