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Game crashing - 9/03/2011

SystemSystem Member, NoReporting Posts: 178,019 Arc User
STO was playing fine yesterday, and now I can't log on without the client crashing. Ran a disc check, that didn't help. Uninstalled and reinstalled, that didn't help. I don't use xfire or any other form of game chat - someone suggested that might be incompatible, but that doesn't apply. So what's going on? Is there any fix for this?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    Im having the same issue I keep getting "GameClient.exe" error everytime I try to log on.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    There's a new wrinkle. I've tried to log on repeatedly over the weekend. Sometimes the crash happens when the Cryptic logo is on the screen, and a window pops up reading as follows -
    Fatal Error: Direct3D driver returned error code (D3DERR_INVALID CALL) while creating a texture (D3DERR_INVALIDCALL while creating 2D texture size 1680 x 1052 (1 mips, RTEX_DXT1), 1.73 GB memory available).

    Technical Details: D3DERR_INVALIDCALL while creating 2D texture size 1680 x 1052 (1 mips, RTEX_DXT1), 1.73 GB memory available

    And sometimes the launcher says 'Error detected. Would you like to verify all files? This should take about 10 to 15 minutes' or something like that. Whether I click the Yes or No button, the game crashes during launch anyway.

    If anyone could help with this I would really appreciate it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    Having same issue. Game keeps crashing at the character select screen.

    Doing a verify and disabling steam/xfire does not change anything.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    To clarify the situation, I just ran dxdiag, and here is my system information at present -
    Operating System: Windows Vista Home Premium
    Processor: AMD Phenom 9600 Quad-Core Processor
    Memory: 3326MB RAM
    Page File: 1879MB used, 6364MB available
    Device Name: ATI Radeon HD 2400 XT
    Chip Type: ATI Radeon Graphics Processor
    Aprox Memory: 1651MB
    Main Drivers: atiumdag.dll, atiumdva.dat, atitmmxx.
    Version: 7.14.0010.0517

    Is there anything there that needs help/updating/replacement/whatever? Do I need to add more information?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    It appears that my problem has been resolved. I updated my graphics drivers from ATI.com and successfully logged in. I'll continue this thread if it starts up again anytime soon, but if it doesn't then that's that.

    DarkLord - both of you - I hope this helps. And if it doesn't, I hope you find something that works out for you.
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