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So where is my timecard?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I just recently purchased STO on the box it says "Subscription Required-30 Days Game Time Included with Purchase. I open it up and no card is there. So I decide to try and use the prepaid credit card I got for netflix...still no dice...so...how do i play?
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    the 30 day time is applied when you set up a subscription,(required)
    to play the full game you need to

    1. buy the game (which you did)
    2. enter the retail key
    3. select a renewing subscriptiopn (required)
    4. enter how you plan to pay for the subscription once it starts
    5. wait for cryptic to validate the payment type. (they do it in batchs so time varies)

    then your account will be active withthe 30 days subscription bonus.

    if you used a credit card or paypal then you wil not be charged for the subscription until after the 30 day bonus.

    if you use a gametime card then the 30 days will be added to the time of the gamecard ie 30 day gamecard + 30 day bonus = 60 dayes before you have to enter antoher game card to play.

    if you skip any of these steps then the game will not be active
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Thanks so far I go through ever step, i select the payment method but it always comes back "method denied"?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Ok so STO keeps declining my card...so ...are there time cards you can purchase?
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