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STO Folders/Files Deleted: Help!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Alright, recently my computer had some issues, and all of my STO files and folders have been wiped, including my characters. The actual game itself isnt installed on my PC anymore, since everything got deleted. Is there any way that I can retrieve/restore these files?

Thanks.
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Alright, recently my computer had some issues, and all of my STO files and folders have been wiped, including my characters. The actual game itself isnt installed on my PC anymore, since everything got deleted. Is there any way that I can retrieve/restore these files?

    Thanks.

    You can check your Recycle Bin (But it's possible the files are too large as the Recycle Bin has a file size limiit per file on what it will keep.) If not, you just need to re-install the game from scratch. As for you characters, ships, items, etc. That's all stored on Cryptic's server, so you haven't lost anything in that regard.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    So all my items/characters are still there? When I log in and go to 'My Characters', it just says "You have no Characters". But if the data is okay, then I should have 2 characters.

    Thanks for the help,
    BHopper
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    This reminds me of a Youtube video where a girlfriend deletes all the characters on her boyfriend's WOW account...

    moral of that story... never share passwords. I am not saying this happened to you.... just saying.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    So all my items/characters are still there? When I log in and go to 'My Characters', it just says "You have no Characters". But if the data is okay, then I should have 2 characters.

    Thanks for the help,
    BHopper

    Everything is still there. Install, launch and play the game with your old chars. :) The worst thing is you will have to download a huge patch (several gigs).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    So all my items/characters are still there? When I log in and go to 'My Characters', it just says "You have no Characters". But if the data is okay, then I should have 2 characters.

    Thanks for the help,
    BHopper

    Well your characters would never be deleted even if someone drops a bomb on your PC. If your characters are really gone, someone might have logged into your account and deleted them.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    I am also inclined to believe someone did it because if Cryptic left the data about your character on you computer imagine how easy it would be to hack your toon and give it what you want...

    Did you **** off someone (girlfriend, boyfriend, mother, brother, roommate, etc)?

    Did you share your info (password/login) with someone?

    You might try and ask Cryptic if they can bring them back but... i have no idea if they will do it...
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