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Why cant i log in?!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
It just stays on "connecting to login server" nothing is wrong with my internet :mad:
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    SupAJ1M wrote: »
    It just stays on "connecting to login server" nothing is wrong with my internet :mad:

    Log in server might have crashed... testing it myself
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Okay I was able to long in.

    Go Here

    Go here and run a trace route to the patch server.

    Run a trace route:

    Click on Start
    Click on Run, or if using Windows Vista just skip to the next step
    Type cmd into the dialog box and press Enter.
    In the window that opens type "tracert patchserver.crypticstudios.com"
    Check the speed listed on the return

    If you see any hops over 180ms, this could be the cause of the rubber banding.

    Also try it again. it might work this time
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    SupAJ1M wrote: »
    It just stays on "connecting to login server" nothing is wrong with my internet :mad:

    Do you have any Firewall or Anti-Virus software running that yyou may have to 'allow' STO through?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Armsman wrote: »
    Do you have any Firewall or Anti-Virus software running that yyou may have to 'allow' STO through?

    Yes...but it's never caused any problems before
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Zodi-emish wrote:
    Okay I was able to long in.

    Go Here

    Go here and run a trace route to the patch server.

    Run a trace route:

    Click on Start
    Click on Run, or if using Windows Vista just skip to the next step
    Type cmd into the dialog box and press Enter.
    In the window that opens type "tracert patchserver.crypticstudios.com"
    Check the speed listed on the return

    If you see any hops over 180ms, this could be the cause of the rubber banding.

    Also try it again. it might work this time

    Ok, did that..nothing over 180ms...highest was 177...tried to log in again and still not working :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Cardassian voles nibbling some cabels?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    SupAJ1M wrote: »
    Yes...but it's never caused any problems before

    I woulds still check your firewall, it may have reset STO permissions.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    im also having trouble logging in. not running any downloads. got disconnected about 4 hours ago havnt been able to log in since
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    checked firewall my end permissions not reset
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    SupAJ1M wrote: »
    It just stays on "connecting to login server" nothing is wrong with my internet :mad:

    Did it happen today? A few hours back?

    I was playing normally, when I got disconnected and later couldn't login. Nothing seemed wrong with server status, yet I wasn't able to play. I'm not sure whether this was the issue or not, and if it's the issue for you, but I disabled my EU proxy in the launcher options (changed to "none"), after which the game started normally. Didn't try turning proxy back on after that, as I didn't see much difference while playing, so I can't say for certain.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    just logged in after reading, all good here at the moment
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    I stuck in login account sever or login sever and unable to reach character selec, happens holodeck and tribble, I don t have problems with internet antivirus firewall,
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    lutjens wrote:
    I stuck in login account sever or login sever and unable to reach character selec, happens holodeck and tribble, I don t have problems with internet antivirus firewall,
    I just checked "PC & Technical Issues" forum section and as I said - turn off the EU proxy.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Suavek wrote: »
    I just checked "PC & Technical Issues" forum section and as I said - turn off the EU proxy.

    That seems to have solved the problem...thank you
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2011
    Tribbles, they're the gremlins of the 24th-25th centuries!
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