This is getting old. I had no problems pre season 4; ever since...it is incessant. The numbers tell the story...I had to try Ground Zero at least 6 times before completing. I can't continue to play this way. HELP!!!!!
I've submitted the following plus dxdiag to support...
I'm having horrific issues with STO; at times I lose connection every 15 mins. I'm an Optonline subscriber (my ISP) in Port Jefferson, New York (on Long Island). I leveled a new character from Ensign - Captain for about 2 weeks prior to the release of season 4 and had zero issues. Since season 4 went live, this has been ongoing. I ran tracert, nettest (the nettest numbers are abysmal), and DXDiag.
Tracert:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Jay>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 * * * Request timed out.
2 6 ms 8 ms 6 ms ash-bb1-geth0-2-1.telia.net [65.19.100.113]
3 10 ms 9 ms 9 ms rtr4-ge1-10.mhe.hcvlny.cv.net [167.206.39.137]
4 11 ms 12 ms 12 ms 64.15.2.61
5 21 ms 11 ms 8 ms 64.15.2.178
6 30 ms 31 ms 30 ms te8-7.ccr01.jfk04.atlas.cogentco.com [154.54.11.
249]
7 34 ms 34 ms 31 ms 154.54.47.25
8 39 ms 38 ms 37 ms te0-4-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.44.66]
9 36 ms 37 ms 38 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
10 31 ms 18 ms 19 ms 38.111.40.114
11 16 ms 15 ms 18 ms 208.95.185.41
Trace complete.
Nettest:
contacting nettest server..
Local IP: 24.190.3.140
Ping: 16.4 msec
Port: 80: 1584 KB/sec 53 KB/sec 1668 KB/sec 500
Port: 80: 1626 KB/sec 52 KB/sec 1711 KB/sec 500
Port: 443: 1502 KB/sec 55 KB/sec 1590 KB/sec 500
Port: 443: 1315 KB/sec 53 KB/sec 1390 KB/sec 500
Port: 7255: 1363 KB/sec 54 KB/sec 1443 KB/sec 500
Port: 7255: 1457 KB/sec 53 KB/sec 1544 KB/sec 500
Port: 7003: 1455 KB/sec 52 KB/sec 1542 KB/sec 500
Port: 7003: 1453 KB/sec 53 KB/sec 1537 KB/sec 500
Port: 7202: 1465 KB/sec 52 KB/sec 1549 KB/sec 500
Port: 7202: 1464 KB/sec 59 KB/sec 1549 KB/sec 500
Port: 7499: 1427 KB/sec 55 KB/sec 1511 KB/sec 500
Port: 7499: 1467 KB/sec 52 KB/sec 1551 KB/sec 500
Port: 80: 1645 KB/sec 47 KB/sec 1732 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
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