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Game wont Launch

SystemSystem Member, NoReporting Posts: 178,019 Arc User
After opening patcher and checking for patches, I click engage and nothing happens. Ive tried running it as administrator, going under options and picking to launch under safe mode, ive checked my firewalls and its not being blocked as far as I can tell, Ive run the champions online net test and the results are listed below. I also "re-installed" the game client over the existing startrekonline.exe. After opening task manager I can see the gameclient.exe file running for a second or two after I click engage and then it stop running. I checked and my graphics card is up to date, and I cant find any other forum post on here thats like my problem. This worked fine a week ago and I cant think of anything that ive done in the past week that might even change this.



contacting nettest server..
Local IP: 24.125.51.100
Ping: 42.9 msec
Port: 80: 742 KB/sec 26 KB/sec 787 KB/sec 500
Port: 80: 736 KB/sec 25 KB/sec 780 KB/sec 500
Port: 443: 717 KB/sec 25 KB/sec 760 KB/sec 500
Port: 443: 729 KB/sec 25 KB/sec 775 KB/sec 500
Port: 7255: 731 KB/sec 25 KB/sec 774 KB/sec 500
Port: 7255: 740 KB/sec 25 KB/sec 785 KB/sec 500
Port: 7003: 742 KB/sec 25 KB/sec 786 KB/sec 500
Port: 7003: 295 KB/sec 12 KB/sec 317 KB/sec 500
Port: 7202: 747 KB/sec 26 KB/sec 792 KB/sec 500
Port: 7202: 740 KB/sec 25 KB/sec 784 KB/sec 500
Port: 7499: 731 KB/sec 25 KB/sec 774 KB/sec 500
Port: 7499: 749 KB/sec 26 KB/sec 794 KB/sec 500
Port: 80: 738 KB/sec 25 KB/sec 782 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Still no replies and no support yet from Cryptic on this issue, does no one have any ideas as to what is going on? Is there anything I can post here that would even help someone in troubleshooting a solution?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    i keep getting this error that every time it says the logo of crytptic it stop and say cryptic had an unexpected crash can somebody plz tell me how can fix this
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    tro1701, I have had the same problem...... I think they know about it and they are trying to fix it.... They had an emergency patch that came out right after the new patch today. And it still didn't work for me. And yet again they are bringing down the game tomorrow for maintenance again, so I am hoping that they are working on our problem :/ We'll see tomorrow if it's fixed or not.
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