test content
What is the Arc Client?
Install Arc

Account Error please click 'here' for more information

SystemSystem Member, NoReporting Posts: 178,019 Arc User
i keep getting this when i try to patch :( some one help? it wont let me patch
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    You'll get that message if your account is not active. You'll need to either activate your subscription or, if you feel you have an active sub running, contact the billing team. You can reach them at the same place as the community tickets!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I just reactivated my account and getting this same error ... Is there a delay or something in reactivating before you can login?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Your account should work immediately as long as your subscription status shows as ACTIVE on the website. If you are still having problems, contact billing support.
Sign In or Register to comment.