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Cyptic screen crash

SystemSystem Member, NoReporting Posts: 178,019 Arc User
So when I open the game it asks me to verify my files, I click yes. Once it verifies, I click Engage. The the Cryptic screen comes up and takes forever to something. After that I get this message :Fatal error: unable to initialize on demand patching and connect to patch server. Even when the game does patch the error message still comes up. Any ideas???
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Have you already tried launching the game in safe mode or disabling on-demand patching? These options can be found in the Launcher > Options section. If you are still having problems:

    *Always* run a tracert. Find out which hops you are taking and where the lag starts.
    *Always* use the nettest tool to check if you are able to connect properly.
    *Always* add from where you are playing (I don't need your address, but we do need to know where in the world you are and what your internet service provider is)

    Tracert patchserver.crypticstudios.com to check your routing.

    You can run tracerts from a windows prompt or through online tools; select that which works best for you.

    Nettest:
    Go to files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically
    Copy and paste the results to the forum

    Good nettest results have column 1 and 3 with values between 300- 500kb/sec, column 2 with 20kb/sec . Values lower than this indicate some sort of network problem between your computer and the game servers. Problems can include port blocking, port filtering, trafic throttling, or ISP issues.
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