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Star trek online shard is missing?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
In the launcher im missing the holodeck and tribble. The only shad that is displayed is Champions Online-live

Is this happening to any of you?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Having the same problem. Recently purchased the game from GameStop and after downloading and patching, the only thing that launches on startup is the Champions online, can't even select Star Trek from the pull-down shard menu. Any ideas on how to fix it? Getting ready to just return the software. Thanks for the help.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Having the same problem. Recently purchased the game from GameStop and after downloading and patching, the only thing that launches on startup is the Champions online, can't even select Star Trek from the pull-down shard menu. Any ideas on how to fix it? Getting ready to just return the software. Thanks for the help.

    Did you log into the website and enter the STO retail key on your account and set up a subscription plan? (Both of these actions are required before you'll get access to STO in the launcher?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    Armsman wrote: »
    Did you log into the website and enter the STO retail key on your account and set up a subscription plan? (Both of these actions are required before you'll get access to STO in the launcher?
    Is this still the case? Because I've been away from the game for a long time; actually, had uninstalled the client, deleted the credit card info off the website, but just came back after hearing "free to play".

    Or, trying to come back. I cannot log into the Star Trek game shard, as the client updates normally, still showing the STO info, but the shard selector only shows the Champions game shard.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    Sto is going to be free to play soon this has not hapened yet
    its a good few months away.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    Well okay, ... but still??? Now, I remember, once upon a time, creating a Champions Online character, and toyed around with it, but made no real effort in it, so I just let it go. This was all back when I originally uninstalled the game client.

    Even if it's not yet free to play, at least the client should still work as expected, and launch into the STO interface. To be explicitly clear, I have downloaded the Star Trek Online installer via the bittorrent link on the http://www.startrekonline.com/download webpage. All downloaded quite well. I installed the program, and ran the client. It showed a lengthy patching process, which I let it do, but after complete patch, I checked the options in the Shard selection combobox. It doesn't show anything other than the aforementioned Champions Online shard (live).

    In any case, I clicked 'Engage'. I mean, *surely* it's been patching the *Star Trek Online* game, right? RIGHT??

    ....

    Nope.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    the launcher will only show the game installed on the PC you have active accounts for, if the launcher option is set to show all games.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    Not trying to be rude, but ... I knew this already. And yes, I am showing all games. Further, going into the install directory, I see three subdirectories: one for Champions Online, one for Star Trek Online, and another for "localdata". Drilling further down, both of the game directories have a Live subdirectory. But while "Star Trek Online\Live" has a "piggs" subdir with eleven ".hogg" files and nothing else, "Champions Online\Live" has two executables, fifteen dll files, and seven subdirectories.

    Hopefully, this is a bit more diagnostic.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited September 2011
    The game will not show up unless you resub
    Until you have a active account it will not alow you to log in and patch
    Up to the latest client
    If you don't want to resub wait until Sto is free to play it will show up like champions in the launcher then
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