test content
What is the Arc Client?
Install Arc

No Characters - and New Character Button Greyed

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I just bought a new account - and my new chracter button is greyed out.
The game is unplayable as I can't create even one character...
Could someone explain what I have to do to ungreyout the new character button please?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    you would need to contact support through the atari help page. this wont be an issue that someone can help over the forums. it sounds like a bug that needs fixing.

    http://www.atari.com/support/startrekonline

    log in with your account name and raise a ticket.

    although just make sure you are on the right page. there is one for the foundry to create test characters which is down while it undergoes repairs and the main tab is for normal play. make sure you are on the right tab first.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    you would need to contact support through the atari help page. this wont be an issue that someone can help over the forums. it sounds like a bug that needs fixing.

    http://www.atari.com/support/startrekonline

    log in with your account name and raise a ticket.

    although just make sure you are on the right page. there is one for the foundry to create test characters which is down while it undergoes repairs and the main tab is for normal play. make sure you are on the right tab first.

    to further add to the above, the Fed screen is blue the KDF, is red and the foundry was brown, last time I saw it.
Sign In or Register to comment.