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Help - Can't cancel Subscription

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I can get to the point where it asks why I am leaving STO. It won't let me proceed without choosing an option. What should I do?

P.S. I would play this game more if there was a "SKIP GROUND PHASE" button.



This post has been edited to remove content which violates the Atari Community Rules and Policies ~WishStone
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    wrote:
    I can get to the point where it asks why I am leaving STO. It won't let me proceed without choosing an option. What should I do?

    P.S. I would play this game more if there was a "SKIP GROUND PHASE" button.


    This post has been edited to remove content which violates the Atari Community Rules and Policies ~WishStone
    Just pick another option perhaps? ;)

    I seem to remember that all you need to do to cancel the subscription is remove the credit card data stored for your account - does this question appear when that happens? Or is there another way to unsubscribe as well?

    I never had to unsubscribe and now I am a lifer, so it's meaningless for me now.

    Generally, if you have any billing issues, open a ticket here: http://www.atari.com/support/startrekonline#help
    (You need to log in, of course, and then pick under "Get Help" "Account & Billing").
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