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Unable to Patch / Load

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Just FYI - I have been unable to successfully patch the entire day. :confused:

It will stop around 94.2 percent, disconnect my D Drive (Gaming drive) and kill Steam :(

Running Vista OS / Steam Client
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Same things 94.2 percent and Steam Crashes with my D drive gone..

    Can't log in to do an in-game bug. Not sure what happened with this latest patch, but it's worse than tribbles on a Klingon ship. :(

    Update: Used Force Verify and Proxy Patch - still... busted. :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Cryptic, please help us out here. I too am having the same issue. The client just says patching and then crashes about a minute later. What about the season 4 update killed our patcher? OUCH! I cant wait to play again!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Im still unable to patch the game. Anyone else having this same problem?:confused:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Have you tried re-downloading the game from scratch? Shouldn't take too long to patch after that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I have been playing the game for just over a week now (free version). I liked it so much I bought the disc. I installed it yesterday and managed to play for a few hours. Went to log in today but only get as far as the loader. I put my username and PW in and at the botton of the loader it says " Account error please click HERE for more information" I do that and it then brings me to the STO home page. I'm pulling my hair out here. Any suggestions?


    P.S. I have reinstalled the game today just to see if that sorted it out and I have also done all updates on my graphics card and PC..............
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Semtex_ wrote: »
    I have been playing the game for just over a week now (free version). I liked it so much I bought the disc. I installed it yesterday and managed to play for a few hours. Went to log in today but only get as far as the loader. I put my username and PW in and at the botton of the loader it says " Account error please click HERE for more information" I do that and it then brings me to the STO home page. I'm pulling my hair out here. Any suggestions?


    P.S. I have reinstalled the game today just to see if that sorted it out and I have also done all updates on my graphics card and PC..............

    your issue sounds like a possible demo conversion issue, contact billing, through the website or the livechat. they "could" be your solution.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Monkey_Who wrote:
    Same things 94.2 percent and Steam Crashes with my D drive gone..

    Can't log in to do an in-game bug. Not sure what happened with this latest patch, but it's worse than tribbles on a Klingon ship. :(

    Update: Used Force Verify and Proxy Patch - still... busted. :mad:

    there are reports of issues with Steam, as suggested I'd try a Non steam install see if ithat helps
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    To make matters worse from a customer perspective, I submitted a support ticket on 7/12 and I still dont have a reply from CS. Ouch, Ive been a subscriber since day 1 and Im losing faith here.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Darksider wrote: »
    To make matters worse from a customer perspective, I submitted a support ticket on 7/12 and I still dont have a reply from CS. Ouch, Ive been a subscriber since day 1 and Im losing faith here.

    Depending on what the issue is you may not get it. they can only do/help with certain things.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I haven't been able to play for 3 days, I even uninstalled/reinstall to no avail. The Launcher crashes when trying to patch. Error Ticket ID: 11479683
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Kyuui wrote: »
    Depending on what the issue is you may not get it. they can only do/help with certain things.

    Even if thats true they can respond to a ticket liek any other MMORPG staff would, instead they just ignore you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Same here, not patching, Full reinstall done TWICE, still wont load. still wont patch. tried patching multiple times over the last 3 days, NOTHING.
    Turns out I've re-activated my subscription for nothing.

    XP x64 Edition.
    So its not OS Related.

    for me its getting stuck at:
    Patched 514KB / 175MB
    Received 2972KB -0%
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I suppose I got lucky and with a reinstall everything is working fine now. Which is a good thing considering CS seems to either take a long time to respond or not at all as evidenced by the posters on these boards. i hope you guys get your issues ironed out soon. It sucks not being able to play a game you love plus having to pay for not playing at the same time. OUCH!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Mine just says "patching" but never makes any progress.

    Very frustrating.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Same problem as Pest here, sits on patching and does....nothing. At all. it patched once, broke the game, wouldn't verify and would sit on patching, uninstall/reinstall, now just sits on patching.

    edit: hitting cancel does nothing, trying to switch to tribble does nothing. Broken launcher?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    This is nuts-Ive been waiting over an hour to get in-when I did earlier-I bought some items and then it 'froze ' on load to ESD
    ..what up?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Kyuui wrote: »
    your issue sounds like a possible demo conversion issue, contact billing, through the website or the livechat. they "could" be your solution.

    Thank you for your advise and you where correct. I'm all sorted now. Cheers Kyuui
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