Cryptic, please help us out here. I too am having the same issue. The client just says patching and then crashes about a minute later. What about the season 4 update killed our patcher? OUCH! I cant wait to play again!
I have been playing the game for just over a week now (free version). I liked it so much I bought the disc. I installed it yesterday and managed to play for a few hours. Went to log in today but only get as far as the loader. I put my username and PW in and at the botton of the loader it says " Account error please click HERE for more information" I do that and it then brings me to the STO home page. I'm pulling my hair out here. Any suggestions?
P.S. I have reinstalled the game today just to see if that sorted it out and I have also done all updates on my graphics card and PC..............
I have been playing the game for just over a week now (free version). I liked it so much I bought the disc. I installed it yesterday and managed to play for a few hours. Went to log in today but only get as far as the loader. I put my username and PW in and at the botton of the loader it says " Account error please click HERE for more information" I do that and it then brings me to the STO home page. I'm pulling my hair out here. Any suggestions?
P.S. I have reinstalled the game today just to see if that sorted it out and I have also done all updates on my graphics card and PC..............
your issue sounds like a possible demo conversion issue, contact billing, through the website or the livechat. they "could" be your solution.
To make matters worse from a customer perspective, I submitted a support ticket on 7/12 and I still dont have a reply from CS. Ouch, Ive been a subscriber since day 1 and Im losing faith here.
To make matters worse from a customer perspective, I submitted a support ticket on 7/12 and I still dont have a reply from CS. Ouch, Ive been a subscriber since day 1 and Im losing faith here.
Depending on what the issue is you may not get it. they can only do/help with certain things.
Same here, not patching, Full reinstall done TWICE, still wont load. still wont patch. tried patching multiple times over the last 3 days, NOTHING.
Turns out I've re-activated my subscription for nothing.
XP x64 Edition.
So its not OS Related.
for me its getting stuck at:
Patched 514KB / 175MB
Received 2972KB -0%
I suppose I got lucky and with a reinstall everything is working fine now. Which is a good thing considering CS seems to either take a long time to respond or not at all as evidenced by the posters on these boards. i hope you guys get your issues ironed out soon. It sucks not being able to play a game you love plus having to pay for not playing at the same time. OUCH!
Same problem as Pest here, sits on patching and does....nothing. At all. it patched once, broke the game, wouldn't verify and would sit on patching, uninstall/reinstall, now just sits on patching.
edit: hitting cancel does nothing, trying to switch to tribble does nothing. Broken launcher?
Comments
Can't log in to do an in-game bug. Not sure what happened with this latest patch, but it's worse than tribbles on a Klingon ship.
Update: Used Force Verify and Proxy Patch - still... busted. :mad:
P.S. I have reinstalled the game today just to see if that sorted it out and I have also done all updates on my graphics card and PC..............
your issue sounds like a possible demo conversion issue, contact billing, through the website or the livechat. they "could" be your solution.
there are reports of issues with Steam, as suggested I'd try a Non steam install see if ithat helps
Depending on what the issue is you may not get it. they can only do/help with certain things.
Even if thats true they can respond to a ticket liek any other MMORPG staff would, instead they just ignore you.
Turns out I've re-activated my subscription for nothing.
XP x64 Edition.
So its not OS Related.
for me its getting stuck at:
Patched 514KB / 175MB
Received 2972KB -0%
Very frustrating.
edit: hitting cancel does nothing, trying to switch to tribble does nothing. Broken launcher?
..what up?
Thank you for your advise and you where correct. I'm all sorted now. Cheers Kyuui