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Internet Crashing

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Everytime I log in to STO, within minutes my internet crashes and resets, kicking me off the game (and internet for a few minutes).
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Is no one having this problem? I know it's not just me, cause my internet is fine as long as I'm not playing. I tried hooking my computer up straight to the modem and it still does the same thing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Only thing I'm getting is the issue that came with this build on tribble and that's the gameserver timing out my character is getting loaded into a map after signing in :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I have had this problem since I downloaded S4 on Tribble. Internet keeps disconnecting completely. :mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I am also having this problem some how it is disabling my cable modem! I have confirmed this with my ISP provider! I thought I was having problems as well with my ISP but its the game I have ran several test! I did a complete down load of all patches in the problem is still there!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Try disabling voice chat real quick after you log in, before it disconnects. Someone suggested that to me and now it works just fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I also had to disable the Vivox voice chat altogether in order to solve the very same problem of rebooting my cable modem. Other threads have posted about this issue, and this seems to be the fix of consensus. What in the world the newly-acquired Vivox technology is doing to internet routing devices is beyond me; I'm just glad I have a workaround and I can play S4!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Disabling Vivox does not solve the problem I still only get 10-15 miins of lagging play and server not responding before my internet connection disconnects, this has only happened since S4 launched on Triobble and Holodeck.

    I thnk this problem is only now coming to the fore front on the forums as more players are having the problems as S4 now on Holodeck and as the internet disconnects I bet many people thought it was an ISP / Router problem, but no definately something up with the game. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    The only things that I could think of is to troubleshoot, by bypassing your router. Go directly from your modem to your PC if possible. Update your ethernet drivers. If you can't bypass your router, you could try disabling the firewall or forwarding necessary ports. Other than that, it's looking like a game issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    My internet is not crashing but I can't log on. I just keep getting a "Fatel Error" message. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Yea I was able to to Disable voice chat and it solved the issue, however you normally have about 20 or 40 seconds to do it!
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