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Game crashes when Alt-Tabbing

SystemSystem Member, NoReporting Posts: 178,019 Arc User
The game crashes all the time as soon as i press Alt-Tab to do something outside the game.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    This used to come up a lot. If I remember correctly, it was tied to running the game at a different resolution than the windows desktop resolution. Try matching the game res and the windows res and see if that fixes your problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I have it set to "windowed maximized" (looks like full screen). You can minimize the game with no ill effects. That's how I fixed it when I had the problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    The same thing happened to me, but I already had the game running at the same resolution as my desktop.
    What's worse, now I can't even run the game long enough to change the graphics settings before it hangs. The launcher appears to work fine (I even forced a verify), but once in game there seems to be a fixed countdown to lockup. If I leave it at character select, it still hangs. If I hurry and log into a toon, it still hangs. If I back out to the in-game login screen and try to get to th options menu from there, it still hangs.
    Is there anything else I can do or do I just have to wait for the next patch and cross my fingers?

    EDIT: One more strange bit - if I get into the Captain's Table, I can still hear the background noise and other players accessing consoles even after my game stops responding.

    and here's the Windows crash report (the game itself doesn't seem to know that anything's wrong)

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: GameClient.exe
    Application Version: 0.0.0.0
    Application Timestamp: 4e13f5b5
    Hang Signature: f8d0
    Hang Type: 0
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Hang Signature 1: f8d0f43c664b01ab7c37b27198f3c8e3
    Additional Hang Signature 2: 2610
    Additional Hang Signature 3: 2610af78695d9d6fcfc19c2fe9569dba
    Additional Hang Signature 4: f8d0
    Additional Hang Signature 5: f8d0f43c664b01ab7c37b27198f3c8e3
    Additional Hang Signature 6: 2610
    Additional Hang Signature 7: 2610af78695d9d6fcfc19c2fe9569dba

    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Nevermind, I exited Xfire and everything works fine now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I don't use Xfire but i've got pretty much the same problem, i run windowed maximized, and if i minimize im fine but the second i try to restore, BOOM gameclient.exe crashes, started happening the minute season 4 released on tribble when i played that but holodeck could minimize no problem now that S4 is out i minimize and try and restore? crash...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    Interesting, i just tried to change my resolution from window maximized to full screen in the options at the ingame login screen and got a crash....

    Problem Event Name: APPCRASH
    Application Name: GameClient.exe
    Application Version: 0.0.0.0
    Application Timestamp: 4e13f5b5
    Fault Module Name: StackHash_463c
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdadb
    Exception Code: c0000374
    Exception Offset: 000c283b
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 463c
    Additional Information 2: 463c5665511c2357b99e875dde06ac8e
    Additional Information 3: 4d5c
    Additional Information 4: 4d5c3867b52aaff76f6dd5d37a3c6390


    wierd huh? anyone else unable to change resolutions without crashing? scratch that ANY video setting change including moving the slider crashes it...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    The same thing happened to me, but I already had the game running at the same resolution as my desktop.
    Same here, been happening a lot lately.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    alright so apparently i need to check for video driver updates more often....new driver for my ATI Radeon HD3600 fixed the issue thankfully...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    I've been having the same issue with Champions Online, and now STO, I guess there's inherently something that makes them hate alt-tabbing lol :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2011
    prior to season four i’d never had a problem alt-tabbing. I was having the game crash when I alt-tabbed towards the end of the season 4 on tribble. downloading new newest ati drivers seems to have cleared it up.
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