Hey i bought the game today. i done everything i needed to do. When the game then starts to load up it crashes the whole system. How can i fix this please?
can u be more specific?
what is your hardware configuration?
updated drivers?
do u play other games? issues with any?
are you really sure the whole system crash?
ctrl+alt+del is not working?
it reboots?
post the info from a dxdiag on your system
also some programs like teamviewer will crash the game so do a clean reboot and be sure you do not have nay extra programs running.
Yes sure. When i log into the game it does like a quick patch over then a box pops up asking me if i want to load the game in low standerds, or default standerds. Once i click the low one so it not asking too much (but i have also clicked the other one) it goes to a full screen and then it loads the Cryptic and Atari page then when it goes to the Star fleet logo where its blue it crashes completeley. I cannot do Ctrl + Alt + Del, move the mouse nothing. The computer completely crashes. I have played other games and the computer runs fine. and nothing else is running in the back ground. What are the most common programs that can crash it. How can i find the info from a dxdiag on your system? and i cannot get it to reboot. I have to force it to close by terning the power off and i have left it to see if it would pick up but nothing. What should i do?
I noticed that most of your hardware drivers are dated back as 2007. Have you tried updating all of the drivers installed on your system? I also noticed that you are using integrated graphics, which may be below the minimum specs needed to run the game.
You card does not have the hardware capability to run STO (and I'm quite familiar with old SIS cards.) If your system can handle (IE has a PCI-E slot avalable); you'd need to go out and purchase a cpmpatable Nvidia or ATI card, and install it. Until you do that STO won't run.
Comments
what is your hardware configuration?
updated drivers?
do u play other games? issues with any?
are you really sure the whole system crash?
ctrl+alt+del is not working?
it reboots?
give more details please so we can help you.
also some programs like teamviewer will crash the game so do a clean reboot and be sure you do not have nay extra programs running.
when the dxdiag window apears click on the save all information button lower right as a text file.
Unfortunately you problem is this:
You card does not have the hardware capability to run STO (and I'm quite familiar with old SIS cards.) If your system can handle (IE has a PCI-E slot avalable); you'd need to go out and purchase a cpmpatable Nvidia or ATI card, and install it. Until you do that STO won't run.