Hi,
ever since i've owned STO i've never been able to log in and out of my toons ( ie swap toons) without coming out of the game fully and relunching the game to swap between them ,
i get the united federation of planets / cryptic login protocol window but everytime i put my username and password in i get the same message that my username / password is invaild , but as i said before if i close the game down and relunch it it works everytime without a problem i've tried reinstalling the game with no joy and this also happens on my other pc/ laptops i use to play and its getting to be a total pain in the a**e
The username and password you use on the Cryptic screen is the same as the one you should use in the launcher.
Note that there have been account server problems recently which I'm informed have been resolved.
i'm using the right user name and password every time and checked for up/lower case just in case that's the issue the only thing , but this has been the same since i did closed beta and open beta its never worked for me ever
ok new odd problem i've just found re my username and password
i can log in to the main STO homepage and look at my account and forums etc np , but if i try to log in to the forums via them i get told my password and user name don't work ?????
how is it that i can log in one way and not via the other ?????????????:mad:
I would suggest opening a support ticket for this issue. We will not be able to help you if there is some sort of problem with your account login information.
Comments
Note that there have been account server problems recently which I'm informed have been resolved.
i'm using the right user name and password every time and checked for up/lower case just in case that's the issue the only thing , but this has been the same since i did closed beta and open beta its never worked for me ever
i can log in to the main STO homepage and look at my account and forums etc np , but if i try to log in to the forums via them i get told my password and user name don't work ?????
how is it that i can log in one way and not via the other ?????????????:mad: