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Live chat for other departments besides billing and account services.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hello,

Not sure if I did this forum posting correct, if not let me know. I am posting this because I had a question about the live chat services offered in the support categories. I was wondering why the there are no live chat services for other departments, I would think that would be a preferable service, since I am sure that sending a ticket will take longer of getting a response than a live chat. If someone could inform me on as to why these services are unavailable, that would be greatly appreciated. :)
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