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Bizarre rubberband/lag/timeouts the lot.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Up until the Steam slae weekend I had STO DDE (D2D) and very recently STO CE (just used the cd key). During the Steam sale weekend I bought that too and downloaded it from steam then updated it.

Since then I've been mostly on my Klingon but I'm having all sorts of problems;

rubberbanding
very long retrieving characters and loading between transitions
losing connection to server (up to 180seconds, then reset and loses connection again)
timeouts
maps partially loading

On a few occassions I've logged in and am standing at ESD/Qonos with the 1st year anniversary banners of all things like this picture which has my toon wearing the jupiter veteran uniform 1st yr anni with jupiter uniform.

I did an arena earlier and that went flawlessly and I've played a few missions and they've gone fine too but logging in or trying to change maps seems really painful.

The game varies from okay to bad to just unplayable or being unable to log in altogether. My antivirus, firewall, hardware/software hasn't changed at all on my pc (tried updating my gpu driver but that's it). I've not had downloads going on, mutli processes (pc is reasonably high spec and in good order). Downlaod speed is 5.5mb ish and upload ~3.10mb (ping 43ms). Websurfing and downloads seems to be okay. Not seeing how I've reached any isp limit as my habits haven't changed.

I don't see anyone else having problems like this in large numbers so I don't see it being a server issue but I don't know how steam's sto is causing the problems. I'm wondering if steam's version is somehow confusing things on my account because of the way steam organises its files. I've tried going back to my D2D version and force verifying the steam files but nothing is helping.

Perhaps ports would help but other steam games work fine.

Think that's every bit of information I can think of. Any help would be greatly appreciated. If all else fails I could try removing steam STO or rolling back but if the confusion is at CS's end then it won't help.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    same here. i wish cryptic would fix this... i had been complaining since beta....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    I've only had rubber banding when the server was under stress like with FE but nothing like this. Tonight has been smooth except for the initial log in when I lost connection for a few seconds.

    Maybe it was gremlins but I'll keep an eye on things. In the meantime I'm going to press on and finish my kling acc grinding.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Problems are back again. I can't even log in to my science anymore - briefly saw the 1st year anniversary esd again in my jupiter uniform but now I can't log in at all 140+seconds.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    It's not just you. I haven't been able to play STO for two weeks because of the same issues.
    I've put it down to certain routing to the servers in the US from the UK.

    For me the issue is this:
    If your "tracert" hops through cogentco or goscomb, you will get these issues. It's as simple as that in my case.

    I am in advanced "negotiations" with BT to try and fix this but I am admitting that after two weeks they just don't care. So I'm having to wait and pray for a miracle.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Well it seems heavily affected by entering sol/ESD and Qonos. I can be fine once I get to Sirius or the problem starts when I attempt to warp in to Sol. 2/4 of my toons seem most affected and the other 2 less so but aren't used much so maybe it's just luck.

    However today I spent 3hrs perfectly fine in KA and beamed up to the colony...*BOOM* server problems. My team saw me so beamed up to space. I however was still loading to colony and forced to quit out. Several attempts later I logged in to find myself at the 2nd space part. 3hrs of my time utterly wasted so a bit peeve off.

    I was fine for a while after that but then the problems back again and I'm only travelling through secotr space and explore missions.

    Trying to get a GM to help so if they look here;
    I'm on ethernet (not wireless).
    Antivirus and firewall haven't changed since I bought STO.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    I'm glad it's not just me. I can hardly get through space without getting server problems. That red number counter that appears just before i'm booted to the start screen again. And I get disconected during missions which is really a pain. Never had this happen until I got the digital deluxe edition. and the lag is killing me where before there was none.
    :(

    ETA: It's not my ISP either I have a 250 GB cap a month and the highest i've been so far is 63GB. I've only used 44GB so far.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Never had mine until I started using my Steam version. Going back to D2D doesn't seem to help. Now I'm hearing reports of others having similar problems nbut not many. In retrospect I've only had connection probs this bad during the FE launches and early launch otherwise I'm perfectly fine.

    Took this sscreenshot today. I'm timetravelling! Jupiter vet costume again during 1st year anniversary. Hope Temporal investigations doesn't get me for this.
    http://img196.imageshack.us/img196/6214/screenshot2011061023253.jpg
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Does amazon use steam for it's downloads?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    I didn't know Amazon allowed you to d/l STO and if they do it won't be via steam as steam is it's own business and the games run through steam making it a steam product not Amazon........maybe I'm wrong but don't think so.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Amazon has the DDE and that's what I got you can also download the retail version.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Ah they may used the same version (DDE, CE, GE etc) but Amazonb wouldn't use steam to d/l. I have D2D DDE, Amazon CE retail and Steam DDE.

    I thought maybe my steam version was bad but it updated fine and I've verified the files...not sure if by rolling my pc back will help. I think it's something external to my pc but I'm no expert. Someone's earlier post about servers sounded logical.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    It has to be the server because mine shows those red numbers at the top and does some sort of server count so i'm guessing it's the server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Are there any commands we can run in STO (or not) that can track live the data to/from our computers? I've done speed tests (all fine) and I've got a gadget tracking stuff but not sure how helpful that will be.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    I don't know how to do that sorry.
    :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    I have been having those issues really bad yesterday evening. Sever rubberbanding, input commands not responding, keyboard not responding, and the game crashing unexpectantly while accessing menus. I thought it was my laptop maybe overheating, so I put it on a cooler, but still had the same problems. After having the problem happen several times I just gave up. Tried logging in today and the game crashes in less than a minute.

    So, now I as I write this I am doing a clean re install of the game and see if that fixes it. Just waiting for all the patches to install.......gonna be a looooooong wait.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Are there any commands we can run in STO (or not) that can track live the data to/from our computers? I've done speed tests (all fine) and I've got a gadget tracking stuff but not sure how helpful that will be.



    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP


    if you are less than 250 in column 1 and 3 and less than 14 n column 2 you likely will have lag and disconnect problems.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Thanks for the link a GM also gave it in a ticket. I've been running at at times when I've had the problems and not having the problems. This set of results is the worst;

    http://img405.imageshack.us/img405/7388/after2p.jpg

    I'm having this new problem where the first attempt to open the laucnher goes in to indefinite loading (that's what's happening when I ran the test above). I have to close the loader and reopen it and it works fine.
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