test content
What is the Arc Client?
Install Arc

Any suggestions whats is going on here?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
ok i may waffle on n this so bear with me.

Up until recently i could log in no problem. Then, starting about a week ago i wou have this happen when i log in

input client details - ok
atari and cptic logo would come up fine
then then game would lock up on the star fleet logo...every time i look at it under task manager i would see game not responding...

any suggestions? if you need some technical info from my side just say and i'll post but i'm at a real loss to explain whats going on
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    post a dxdiag report on your system .
    post the results of a tracert patchserver.crypticstudios.com and a nettest so we have some data to look at.

    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    if you use teamviewer turn it off.

    also include the last several lines from the shutdown, error, crash log files in the cryptic studios folder and if it exists from the gameclient log file in the /live/logs folder
Sign In or Register to comment.