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Constant disconnects and nettest hangs at "Port: 80:"

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Since Patch day I have been rarely able to connect for any length of time. I can usually get to the character select screen, but when I try to login I get stuck at "Retrieving List of Maps". On the rare occasion I can get passed that I will disconnect within a very few minutes while zoning. I haven't changed anything on my PC / Router / FIrewall, the game worked fine until last Thursday or Friday. I'm really starting to think the problem is with my ISP somehow, or some jump relatively close to me. I've tried connecting with all Firewalls and Virus scanners turned off and that doesn't fix anything.

When I try to run nettest I get...

contacting nettest server..
Local IP: XX.XX.TRIBBLE.TRIBBLE
Ping 187.6 msec
Port: 80:



and that's it. Pretty used to high pings...coming from Japan.

Tracert info below.


Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 11 ms 26 ms 10 ms 61-26-184-1.rev.home.ne.jp [61.26.184.1]
3 33 ms 14 ms 24 ms 10.202.99.3
4 7 ms 7 ms 7 ms 172.25.106.205
5 10 ms 10 ms 8 ms 172.25.108.1
6 58 ms 22 ms 14 ms 124.211.14.13
7 11 ms 8 ms 13 ms otejbb203.kddnet.ad.jp [118.155.197.1]
8 153 ms 126 ms 148 ms pajbb001.kddnet.ad.jp [203.181.100.138]
9 124 ms 125 ms 126 ms ix-pa8.kddnet.ad.jp [111.87.3.6]
10 137 ms 198 ms 138 ms gi1-26.mpd01.sjc04.atlas.cogentco.com [154.54.14.37]
11 148 ms 139 ms 125 ms te0-0-0-6.mpd21.sfo01.atlas.cogentco.com [154.54.2.165]
12 172 ms 188 ms 221 ms te0-4-0-6.mpd21.mci01.atlas.cogentco.com [154.54.45.81]
13 180 ms 169 ms 196 ms te0-0-0-3.mpd21.ord01.atlas.cogentco.com [154.54.2.234]
14 198 ms 196 ms 196 ms te0-0-0-5.ccr21.bos01.atlas.cogentco.com [154.54.28.114]
15 260 ms 198 ms 202 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
16 203 ms 200 ms 195 ms 38.111.40.114
17 199 ms 196 ms 202 ms 208.95.185.41

Trace complete.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    anyone...anyone...Beuller....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    I am having the same problem constant disconnections and bouncing all over the place.

    I play plenty of online games and some F2P MMOs, and I never have any way near the trouble as I'm having with this game.

    I'm from the UK and I pay at all times of the day and night, and the time seems to make no difference.

    Somebody please help, I've seen a lot of posts about this problem so I know it's not just me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2011
    Since Patch day I have been rarely able to connect for any length of time. I can usually get to the character select screen, but when I try to login I get stuck at "Retrieving List of Maps". On the rare occasion I can get passed that I will disconnect within a very few minutes while zoning. I haven't changed anything on my PC / Router / FIrewall, the game worked fine until last Thursday or Friday. I'm really starting to think the problem is with my ISP somehow, or some jump relatively close to me. I've tried connecting with all Firewalls and Virus scanners turned off and that doesn't fix anything.

    When I try to run nettest I get...

    contacting nettest server..
    Local IP: XX.XX.TRIBBLE.TRIBBLE
    Ping 187.6 msec
    Port: 80:



    and that's it. Pretty used to high pings...coming from Japan.

    Tracert info below.


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 11 ms 26 ms 10 ms 61-26-184-1.rev.home.ne.jp [61.26.184.1]
    3 33 ms 14 ms 24 ms 10.202.99.3
    4 7 ms 7 ms 7 ms 172.25.106.205
    5 10 ms 10 ms 8 ms 172.25.108.1
    6 58 ms 22 ms 14 ms 124.211.14.13
    7 11 ms 8 ms 13 ms otejbb203.kddnet.ad.jp [118.155.197.1]
    8 153 ms 126 ms 148 ms pajbb001.kddnet.ad.jp [203.181.100.138]
    9 124 ms 125 ms 126 ms ix-pa8.kddnet.ad.jp [111.87.3.6]
    10 137 ms 198 ms 138 ms gi1-26.mpd01.sjc04.atlas.cogentco.com [154.54.14.37]
    11 148 ms 139 ms 125 ms te0-0-0-6.mpd21.sfo01.atlas.cogentco.com [154.54.2.165]
    12 172 ms 188 ms 221 ms te0-4-0-6.mpd21.mci01.atlas.cogentco.com [154.54.45.81]
    13 180 ms 169 ms 196 ms te0-0-0-3.mpd21.ord01.atlas.cogentco.com [154.54.2.234]
    14 198 ms 196 ms 196 ms te0-0-0-5.ccr21.bos01.atlas.cogentco.com [154.54.28.114]
    15 260 ms 198 ms 202 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    16 203 ms 200 ms 195 ms 38.111.40.114
    17 199 ms 196 ms 202 ms 208.95.185.41

    Trace complete.

    you have two high jumps in the tracert hop 7 to 8 which is not too bad if it was an over seas hop but it is in the same region (company routers) and then again on 14 -15 which has been a continuing problem at cogento.com on some of thier routers setups.

    the nettest besure if you are using win7 or vista you have it set to run as admin. and it is allowed access by your firewall and antivirus. Also be sure your IE borwser is not set to work offline which can prevent connections.
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