test content
What is the Arc Client?
Install Arc

Creating a Ticket

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hey guys. Is there another way to create a trouble ticket? Or maybe you guys can tell me what I'm doing wrong. I'm having a problem with no sound in-game. I have a Realtek HD audio card. I have downloaded the latest drivers and have even tried the -ignore64 check in the advanced command box. When I try to create a ticket on the issue, I get an error message saying "must select a language". I don't see ANYWHERE to select a language except in my account setting, which I have selected English. Any help/suggestions would be appreciated!! Thanks!!
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    When you open a ticket, right under the Category drop down there should be a drop down menu to select English, French or German. Hope that helps.
Sign In or Register to comment.