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Please help! Cant get game to work!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I first downloaded the demo of STO and couldn't get that to play kept getting error crash 11873322. I talked to support they said to delete the live file i did that didn't help. So i uninstalled my entire game and reinstalled it. I also bought the online version hoping this would fix any problems. I turned on the patch last night and nothing happened all night. It stayed at 1%. Can someone please help me? I don't know why I'm getting the crash message or why i cant get this to work my computer plays world of war-craft just fine so it should play this.
Thank you for your help and bare with me i am new.

This is my system information
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name WORKSTATION1
System Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
System Model KM400-8235
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1800 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 5/17/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name WORKSTATION1\DJ
Time Zone Mountain Daylight Time
Total Physical Memory 768.00 MB
Available Physical Memory 388.71 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.87 GB
Page File C:\pagefile.sys
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    This games requirements are vastly higher than World of Warcrafts. Please post system specs so that people may have an idea of what your problem is.

    Edit: Never mind you just did. Graphics card?

    Edit please pay special attention to the system specs below:

    Q: What are the system requirements?
    A: The minimum system requirements are:

    * OS: Windows XP SP2 / Windows Vista / Windows 7 (32 or 64-bit)
    * CPU: Intel Core 2 Duo 1.8 Ghz or AMD Athlon X2 3800+
    * Memory: 1GB RAM
    * Video: NVIDIA GeForce 7950 / ATI Radeon X1800 / Intel HD Graphics
    * Sound: DirectX 9.0c Compatible Soundcard
    * DirectX: Version 9.0c or Higher
    * HDD: 10GB Free Disk Space
    * Network: Internet Broadband Connection Required
    * Disc: 6X DVD-ROM

    The recommended system specifications are:

    * OS: Windows XP SP2 / Windows Vista / Windows 7 (32 or 64-bit)
    * CPU: Intel E8400 Core 2 Duo or AMD Athlon X2 5600+
    * Memory: 2GB RAM+
    * Video: NVIDIA GeForce 8800 / ATI Radeon HD 3850+
    * Sound: DirectX 9.0c Compatible Soundcard
    * DirectX: Version 9.0c or Higher
    * HDD: 10GB Free Disk Space
    * Network: Internet Broadband Connection Required
    * Disc: 6X DVD-ROM

    It appears your system may not meet the minimum requirements hence why it is crashing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    im still new at looking this up but i think it is Radeon 9200 series

    What requirements does it not meet?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    best to post a dxdiag report but based on what you posted so far if correct, your PC can not play the game. you do not meet the requirement for
    cpu
    memory
    and
    graphic card.

    you will need a new computer.
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