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login server problems

SystemSystem Member, NoReporting Posts: 178,019 Arc User
im able to get to the charecter select screen but after i select my charecter it says finding list of maps then after 30 secs it says login sever timed out then it takes me back to the login screen how do i fix this thanks
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    post the results of a tracert patchserver.crypticstudios.com and a nettest

    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    also include a dxdiag report on your system.

    so we have some data to work with.
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