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Frequently stuck on "loading" while zoning, then disconnected.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Playing from the UK. Anyone else have these problems? It's mostly during the daytime here, so I'm thinking my ISP might be at fault.
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    post some data to work with

    post the resutls of a tracert patchserver.crypticstudios.com and a nettest


    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    anything less than 250 in column 1 and 3 and less than 14 in column 2 will have problem with lag and disconnects. Also there should be no timeouts

    also post a dxdiag report on your system incase there anything else maybe going on that may prevent the game from working.
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