For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.
anything less than 250 in column 1 and 3 and less than 14 in column 2 will have problem with lag and disconnects. Also there should be no timeouts
also post a dxdiag report on your system incase there anything else maybe going on that may prevent the game from working.
Comments
post the resutls of a tracert patchserver.crypticstudios.com and a nettest
Nettest:
Go to http://files.champions-online.com/nettest.exe
Download this file and run it
A command prompt should appear running the test automatically
For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.
anything less than 250 in column 1 and 3 and less than 14 in column 2 will have problem with lag and disconnects. Also there should be no timeouts
also post a dxdiag report on your system incase there anything else maybe going on that may prevent the game from working.