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SystemSystem Member, NoReporting Posts: 178,019 Arc User
i can get into the actual game. but then i cann't move. few mminutes i just start rubberbanding in place. here my tracert

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Phil>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 * * * Request timed out.
2 1698 ms 789 ms 709 ms dpc6682158130.direcpc.com [66.82.158.130]
3 719 ms 660 ms 689 ms dpc6682017154.direcpc.com [66.82.17.154]
4 697 ms 690 ms 639 ms dpc6682016065.direcpc.com [66.82.16.65]
5 688 ms 699 ms 709 ms dca-edge-18.inet.qwest.net [63.237.64.85]
6 758 ms 719 ms 739 ms dcp-brdr-03.inet.qwest.net [205.171.251.110]
7 657 ms 730 ms 659 ms te0-7-0-1.ccr22.iad02.atlas.cogentco.com [154.54
.10.25]
8 717 ms 770 ms 679 ms te0-0-0-4.ccr22.dca01.atlas.cogentco.com [154.54
.26.133]
9 748 ms 729 ms 650 ms te0-1-0-3.ccr22.jfk02.atlas.cogentco.com [154.54
.2.134]
10 740 ms 759 ms 689 ms te0-1-0-5.ccr22.bos01.atlas.cogentco.com [154.54
.44.54]
11 848 ms 650 ms 699 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
12 817 ms 650 ms 739 ms 38.111.40.114
13 798 ms 739 ms 689 ms 208.95.185.41

Trace complete.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    Um.. that's bad. You should never get 1000+ or even 200+ ms by hop 2.

    You will need to contact your ISP as it's a severe issue on their end :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    Askray wrote: »
    Um.. that's bad. You should never get 1000+ or even 200+ ms by hop 2.

    You will need to contact your ISP as it's a severe issue on their end :(

    i had that much with them before. i should check it out again
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    are you sure? a ping that high means it is literally taking almost 2 seconds for your data just to make it to the first stop in the connection and back. the times on your tracert are worse than dialup
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    ranatalus wrote: »
    are you sure? a ping that high means it is literally taking almost 2 seconds for your data just to make it to the first stop in the connection and back. the times on your tracert are worse than dialup

    i just ran a tracert and this is it result which are more inline with what i had before. i'm on hughes.net so i'm going have alittle ms. but cann't move

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Phil>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 780 ms 749 ms 700 ms dpc6682158130.direcpc.com [66.82.158.130]
    3 769 ms 949 ms 799 ms dpc6682017154.direcpc.com [66.82.17.154]
    4 780 ms 850 ms 829 ms dpc6682016065.direcpc.com [66.82.16.65]
    5 734 ms 769 ms 769 ms dca-edge-18.inet.qwest.net [63.237.64.85]
    6 665 ms 769 ms 820 ms dcp-brdr-03.inet.qwest.net [205.171.251.110]
    7 717 ms 759 ms 759 ms te0-7-0-1.ccr22.iad02.atlas.cogentco.com [154.54
    .10.25]
    8 792 ms 780 ms 829 ms te0-0-0-4.ccr22.dca01.atlas.cogentco.com [154.54
    .26.133]
    9 750 ms 719 ms 859 ms te0-2-0-2.ccr22.jfk02.atlas.cogentco.com [154.54
    .26.182]
    10 815 ms 739 ms 730 ms te0-1-0-5.ccr22.bos01.atlas.cogentco.com [154.54
    .44.54]
    11 693 ms 759 ms 720 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 849 ms 790 ms 780 ms 38.111.40.114
    13 759 ms 770 ms 799 ms 208.95.185.41

    Trace complete.

    C:\Documents and Settings\Phil>
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    I wonder what the first HOP is. Router or already ISP? Usually routers do not block ICMP 30. If the first HOP is router i would suggest to reset / reconf if possible or ..

    PS: @ ranatalus. Times displayed in each traceroute HOP are not cumulative, they nearly represent ICMP 8 RTT of each HOP on relation to you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    dewayne wrote:
    i just ran a tracert and this is it result which are more inline with what i had before. i'm on hughes.net so i'm going have alittle ms. but cann't move

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Phil>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 780 ms 749 ms 700 ms dpc6682158130.direcpc.com [66.82.158.130]
    3 769 ms 949 ms 799 ms dpc6682017154.direcpc.com [66.82.17.154]
    4 780 ms 850 ms 829 ms dpc6682016065.direcpc.com [66.82.16.65]
    5 734 ms 769 ms 769 ms dca-edge-18.inet.qwest.net [63.237.64.85]
    6 665 ms 769 ms 820 ms dcp-brdr-03.inet.qwest.net [205.171.251.110]
    7 717 ms 759 ms 759 ms te0-7-0-1.ccr22.iad02.atlas.cogentco.com [154.54
    .10.25]
    8 792 ms 780 ms 829 ms te0-0-0-4.ccr22.dca01.atlas.cogentco.com [154.54
    .26.133]
    9 750 ms 719 ms 859 ms te0-2-0-2.ccr22.jfk02.atlas.cogentco.com [154.54
    .26.182]
    10 815 ms 739 ms 730 ms te0-1-0-5.ccr22.bos01.atlas.cogentco.com [154.54
    .44.54]
    11 693 ms 759 ms 720 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 849 ms 790 ms 780 ms 38.111.40.114
    13 759 ms 770 ms 799 ms 208.95.185.41

    Trace complete.

    C:\Documents and Settings\Phil>

    because the STO has very little tolerence for latency satellite connections will always have problems and more than not will be unreliable . It is the natureof satellite connections and becuase of it they do heavy packet managment which will also affect the game packets.

    also inculed the results of the nettest.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    got to play bout 15minutes. yes i know bot my satellite connection being unreliable. unrebliable is putting mildly at times. but i also forgot i had this issue bout this time last year.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    1290322248.png

    my nettest
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    that is not the nettest the nettest check the game ports that are used


    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.


    values below 250 in column 1 and 3 and less than 14 in column 2 means you will like have problems with lag and disconnect
    there should be no timeouts in the test
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    PegasusMD wrote:
    that is not the nettest the nettest check the game ports that are used


    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.


    values below 250 in column 1 and 3 and less than 14 in column 2 means you will like have problems with lag and disconnect
    there should be no timeouts in the test

    ok what does it mean if i have time out at the beginning?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    if you are using win7 or vista besure to set the nettest properties to run as admin and is allow access by your firewall and antivirus programs
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