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Black Screen error

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hey, I installed this on my new computer and after the patching was done, the game got past the loading screen and went black, i waited a while,but could hear nothing, and minimized the game and my monitor looked messed up and their was a message that said the graphics driver or something failed and was shut down and a message saying it was missing data files appeared, when i went back in, I could hear the game, but not see it, so i shut the game down, updated my drivers and directX. When i tried again, it was the same story, so i tried to put the game in window mode, this time I could see the game, but it was way too blurry to actually play, like what had happened to the monitor.I tried uninstalling it and reinstalling it, but the same thing happened. Anyone have any ideas on how to fix?
btw, my graphics card is an Nvidia GeForce 6150 SE nForce 430
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    03mustang wrote:
    Hey, I installed this on my new computer and after the patching was done, the game got past the loading screen and went black, i waited a while,but could hear nothing, and minimized the game and my monitor looked messed up and their was a message that said the graphics driver or something failed and was shut down and a message saying it was missing data files appeared, when i went back in, I could hear the game, but not see it, so i shut the game down, updated my drivers and directX. When i tried again, it was the same story, so i tried to put the game in window mode, this time I could see the game, but it was way too blurry to actually play, like what had happened to the monitor.I tried uninstalling it and reinstalling it, but the same thing happened. Anyone have any ideas on how to fix?
    btw, my graphics card is an Nvidia GeForce 6150 SE nForce 430

    Your using a card below the minimum required specification:
    http://www.startrekonline.com/faq#19

    The minimum system requirements are:

    OS: Windows XP SP2 / Windows Vista / Windows 7 (32 or 64-bit)
    CPU: Intel Core 2 Duo 1.8 Ghz or AMD Athlon X2 3800+
    Memory: 1GB RAM
    Video: NVIDIA GeForce 7950 / ATI Radeon X1800 / Intel HD Graphics
    Sound: DirectX 9.0c Compatible Soundcard
    DirectX: Version 9.0c or Higher
    HDD: 10GB Free Disk Space
    Network: Internet Broadband Connection Required
    Disc: 6X DVD-ROM

    The recommended system specifications are:

    OS: Windows XP SP2 / Windows Vista / Windows 7 (32 or 64-bit)
    CPU: Intel E8400 Core 2 Duo or AMD Athlon X2 5600+
    Memory: 2GB RAM+
    Video: NVIDIA GeForce 8800 / ATI Radeon HD 3850+
    Sound: DirectX 9.0c Compatible Soundcard
    DirectX: Version 9.0c or Higher
    HDD: 10GB Free Disk Space
    Network: Internet Broadband Connection Required
    Disc: 6X DVD-ROM
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