I recently have moved and ever since I moved in whenever I try to log into Star Trek Online, the launcher says "unable to authenticate". I've never had this problem before.
Try checking your firewall/antivirus and router av/firewall options. If everything is allowed to pass through in regards to stop program files and ports, it could be your new ISP is blocking ryptic related traffic. To see if that sthe case, give them a quick ring and detail the port ranges to them that STO uses.
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